General Manager

Job Posting: Jamba Juice General Manager – Driving Store Performance and Leadership

Position: General Manager

Company: Jamba Juice

Location: Puyallup, WA

Job Type: Full-Time

About Us

Jamba Juice is a fresh, innovative brand committed to delivering healthy beverages and snacks with great service. As a General Manager, you will lead the entire store team to operational excellence, financial success, and outstanding guest experiences.

Job Responsibilities

OWN THE VIBE. DRIVE RESULTS. LEAD WITH PURPOSE.

As a General Manager at Jamba Juice, you are the heartbeat of the store. You lead with vision, energize your team, and ensure every guest experiences the perfect blend of speed, flavor, and hospitality. From operations to team development, you're in charge of creating an upbeat environment where people thrive and smoothies flow.

In this role, you will:

• Oversee all aspects of daily store operations and guest experience
• Hire, train, and develop a motivated, high-performing team
• Lead with confidence and set the tone for exceptional service and efficiency
• Manage inventory, food prep, and cleanliness to meet health and brand standards
• Analyze store performance and take action to improve sales and profitability
• Address guest concerns with a solution-focused mindset
• Create a fun, supportive, and inclusive culture that reflects Jamba’s values

Qualifications

• Proven leadership experience in food service or retail management
• Strong financial and business management skills
• Excellent communication and team-building abilities
• Ability to work under pressure in a fast-paced environment
• Flexible schedule including weekends and holidays

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Long Term Disability
• Short Term Disability
• Vacation
• Holiday
• Life Insurance

General Manager Scheduling Expectations

General Managers are expected to maintain a consistent presence during key business hours.

General Managers are required to work up to 45 hours per week, work each day of the week at least once per period, work a minimum of four evenings with at least one weekend evening in each period, work a minimum of four weekend days (Saturday or Sunday) each period (if the store is open), and work one Sunday mid-shift each period.

A typical weekly schedule includes:

• 2 opening shifts

• 2 closing shifts

• 1 mid-day shift (If one opening or closing shift is not scheduled, two mid-day shifts may be expected.)

GMs are responsible for ensuring the store’s weekly team schedule is completed and submitted on time, in accordance with company standards and any applicable local labor laws. GMs are also expected to work the five busiest days of the week, based on projected store traffic, projected sales, and operational needs.

All scheduling will comply with federal, state, and local labor laws, including rest periods, predictive scheduling, and required days off where applicable.

Pay Range: $17.13 per hour - $23.13 per hour

Disclaimer: The hiring wage for this position will not be below the local minimum wage, even if the starting wage listed is lower. We comply with all applicable wage laws to ensure fair compensation for all employees.

Physical Requirements

This role is physically demanding and requires the ability to regularly lift and carry up to 50 pounds, stand and walk for extended periods, bend, reach, kneel, and perform repetitive motions throughout the shift. Tasks may involve unloading deliveries, stocking shelves, moving equipment, and other labor-intensive duties in a fast-paced environment.

Jamba Juice is an equal opportunity employer.

Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands, so please discuss the job responsibilities with management. They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the store.