Basic Function
Manages the integrated planning and implementation of the annual service plan and ensures proper coordination throughout METRO. Provides guidance for all other short and long-range service plan updates. Ensures that scheduling of bus and rail service is responsive to the public and cost-effective for METRO. Responsible for developing innovative approaches to delivering public transportation services and increasing ridership. Manages the ongoing evaluation of service performance and the implementation of service improvement measures. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.
Responsibilities and Specific Duties
Education Requirement
Bachelor's degree in Transportation Planning, Statistics or related field is required. Master's degree is preferred.
Years & Experience Required
A minimum of twelve (12) years’ experience in a responsible transportation planning, evaluation, or scheduling position including three (3) years of which are supervisory/management. Ability to effectively communicate with the general public and motivate a diverse workforce. Some marketing experience is preferred.
Knowledge & Skills Required
Up-to-date professional knowledge and experience with the latest service design strategies. Strong analytical, organizational, technical and communication skills. Strong personal computer skills, including knowledge of Trapeze or comparable scheduling software and Microsoft Office.
Director, Service Planning & Evaluation • Houston, TX, US
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