Process Assistant, Amazon Air

Come build the future with Amazon Global Air!

A part of Amazon transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We’re defining the future of the air cargo transportation through a talented, diverse team, leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off? Fly Amazon!

#AmazonAir #FlyAmazon

Key job responsibilities
- Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Provide vacation coverage for Area Managers
- Provide policy follow-up, attendance tracking (duties do not extend to discipline)
- Track and report ATS/labor hours
- Assist the floor as an associate resource, training associates and verifying SOP compliance
- Ensure successful area performance, through tracking, reporting and feedback of associate performance
- Participate in Operational Excellence initiatives in some capacity
- Fill in as needed with production duties
- Fully understand workflow and daily production goals
- Review and update SOPs as required
- Assist in keeping work area clean and organized
- Identify and address safety hazards within the work area
- Coach associates to work safely at all times
- Participate in safety initiatives
- Refer all job injuries immediately to area manager

A day in the life
Process Assistants perform production duties as needed: picking and packing orders, receiving and stowing product, ensuring inventory accuracy, and loading and unloading aircraft at or above the rate expectation for each task. Process Assistants will also be responsible for motivating others and keeping their work areas safe!

This Process Assistant position will be focused on Ramp Operations with flexibility to assist in Sort Operations when needed.

Eligibility requirements
- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
- This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.

Temperature in the Air Gateway may vary between depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must.

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

BASIC QUALIFICATIONS

- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- Are 18 years of age or older

PREFERRED QUALIFICATIONS

- A completed Bachelor’s Degree from accredited university
- 1+ year of leadership experience directly managing others
- 1+ year working in a like environment (manufacturing/distribution/warehousing/retail)
- Previous experience in a seasonal Process Assistant role
- Possess a valid in-state driver’s license
- Previous or current experience working in an ambassador role
- Experience with performance metrics and lean process improvement
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.