Dispatcher

Job Title

Pinnacle's promise consists of people, respect, ownership, morale, integrity, safety, and excellence.

General Responsibilities

Managing a team to ensure timely and cost-effective deliveries.

Shift: 8a-4:30p Mountain Time

Key Duties & Responsibilities

A. Operational Functions:

• Managing a dispatch team that schedules and coordinates deliveries and pick-ups
• Coordinating the schedule of a shipping company or a group of drivers
• Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software
• Managing customer service satisfaction by providing updates on ETA and location of drivers
• Obtaining back-haul freight and dispatching OTR drivers
• Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management
• Negotiating and arranging transport of goods with shipping or freight companies
• Advising clients on transportation and payment methods
• Determining method of shipment and preparing bills of lading, invoices, and other shipping documents
• Tracking delivery progress of shipments
• Managing the zoning of driver dispatches to ensure they are cost effective routes

Administrative Functions:

• Keeping records of all goods shipped, received, and stored
• Managing and tracking detention times accurately per shipment

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Requirements

Minimum Requirements:

• High school diploma or GED (General Education Diploma) equivalency
• Basic computer skills
• Detail oriented
• Thrive in a fast-paced environment
• Excel both as an individual and in a team environment.
• Excellent communication skills written and verbal
• Professional, driven and results oriented
• LTL, Local, and Linehaul Knowledge
• Excellent time management
• Deadline driven thorough knowledge of the LTL and Linehaul
• Works well with team and alone
• Strong Knowledge of the roadways throughout the immediate area.

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 2 years (Required)
• Data entry: 1 year (Required)
• Microsoft Excel: 1 year (Required)
• Warehouse: 2 years (Required)
• Customer service: 2 years (Required)

Ability to Relocate:

• El Paso, TX 79936: Relocate before starting work (Required)

Work Location: In person