Talent.com
Branch Service Associate II
Branch Service Associate IIFVCB • Springfield, VA, United States
Branch Service Associate II

Branch Service Associate II

FVCB • Springfield, VA, United States
4 days ago
Job type
  • Full-time
Job description
FVCbank

Branch Service Associate II - Job Description

Title: Branch Service Associate II
Department(s): Branch / Springfield
Reports to: AVP / Branch Manager

**$500 SIGN-ON BONUS PAID UPON SUCCESSFUL COMPLETION OF 120 DAYS**

About Us:

Since opening our doors in 2007, FVCbank has incorporated a vision of creating a positive and empowering work environment for our employees. Our continuous efforts in supporting our employees to be successful is one of our most important responsibilities. We believe that in order to provide exceptional service to our customers and the community, our employees must be a priority. If you want to join a company that is dedicated to helping you be successful and grow in your career, then join us at FVCbank.

Job Summary

The primary role of the Branch Service Associate II is responsible for the delivery of bank products and services to consumers, businesses, and commercial customers. Position is responsible for professionally presenting bank products and services to existing and prospective customers, assist customers with banking needs, as well as maintaining compliance with State and Federal regulations and Bank policies and procedures. Position is also responsible for platform duties and account maintenance at the branch.

Essential Job Functions

  • Provide customers with excellent service and build a rapport that generates customer confidence and loyalty.
  • Provide sales assistance to all customers by utilizing the fundamentals of the sales process, including working with customers to determine their financial needs and recommend appropriate products and services to meet those needs.
  • Resolve customer queries.
  • Support branch in achieving its service, sales and customer retention goals.
  • Adhere to all policies and procedures to ensure compliance with operations, security, audit procedures, and fraud prevention to protect customer and bank assets.
  • Processes daily monetary teller transactions, mail transactions, deposits, withdrawals, check, loan payments, etc.
  • Complete all facets of branch operations including but not limited to branch opening and closing procedures, teller balancing, vault balancing, adhere to bank dual control procedures, maintain branch logs, review and monitor of branch reports, adhere to BSA requirements for monetary instruments and CTRs.
  • Perform deposit and debit card account maintenance.
  • Perform platform duties including deposit account opening/closing.
  • Support digital customer engagement platforms.
  • Additional duties assigned as needed.
Job Requirements
  • High school diploma or GED
  • 1 or more years of prior banking experience, specifically as a teller
  • Ability to focus on task and be detail oriented
  • Positive attitude
  • Computer skills
  • Strong analytical skills
  • Excellent written and verbal skills
Abilities Required
  • Extraordinary customer service
  • Self-starter
  • Team player
  • Leadership skills
  • Strong written and verbal communication skills
  • Strong and effective planning and organizational skills
Desired Skills
  • Prior sales experience
  • Mathematical skills
  • Strong relationship builder
Additional Requirements
  • Ability to sit, stand, kneel, and bend for extended periods of time
  • Must be able to operate a computer keyboard, mouse, and other computer components
  • Ability to converse and exchange information with all levels of staff within the organization
  • Ability to observe, perceive, and identify data
  • Ability to travel via air, rail, automobile, and/or bus


Disclaimer

The position for which you are applying is one that would have access to cash, financial instruments, financial transactions, or confidential customer financial information. The Bank has determined that personal financial responsibility is substantially related to preventing misuse or misappropriation of financial instruments or information which is an essential function of the position for which you are applying. A consumer report (including a credit report) and additional background reports are requested of all applicants on that basis.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an Affirmative Action/EEO Employer. We do not discriminate on the basis of race, color, religion, national origin, physical or mental disability, protected veteran status, sex, gender identity, sexual orientation or any other characteristic protected by federal, state or local law.

Apply at www.fvcbank.com / Careers Tab
Create a job alert for this search

Branch Service Associate II • Springfield, VA, United States

Similar jobs

Emergency Services Tech II

The Rector & Visitors of the University of VirginiaManassas, Virginia, United States
Full-time

About Us We are welcoming a new era in healthcare where achieving good health is just the beginning.At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to kno...Show more

 • Promoted

Behavioral Health Therapist II

Capacity PathFairfax, Virginia, United States
Full-time

Behavioral Health Therapist II Fairfax, VA, United States Alexandria, VA, United States Job Identification: 681850 Posting Date: 04/20/2026, 04:00 AM Job Schedule: Full time Locations: Inova 8221 W...Show more

 • Promoted

Customer Service Associate

Marshall Retail GroupDulles, VA, United States
Full-time

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will provi...Show more

 • Promoted

Sales Associate-Manassas Mall (Seasonal)

Children's PlaceManassas, VA, United States
Full-time

Location: Manassas, Virginia Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives.The Sales Associate will mode...Show more

 • Promoted

Patient Services Associate

Serenity Mental Health CentersFairfax, VA, US
Full-time
Quick Apply

Patient Services Associate | No Healthcare Experience Required .Compensation: $25–$30/hr +.You've spent years delivering a premium experience for clients who expect the best.You know how to run a s...Show more

Closer II

NFM LendingAshburn, VA, United States
Full-time

Position Summary: The Closer is responsible for auditing loan files to prepare Closing documents.The Closer works closely with all involved parties to ensure timely and complete closing packages, d...Show more

 • Promoted

Associate, Private Wealth Client Services

CressetReston, VA, United States
Full-time

Cresset is a firm built by clients, for clients.As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced.Our purpose is to ...Show more

 • Promoted

Contract Associate

Pyramid ConsultingMc Lean, VA, United States
Temporary

Immediate need for a Contract Associate for a position in the Banking & Financial Industry.This is a 12+ months contract opportunity with long-term potential located in McLean, VA.Professional Serv...Show more

 • Promoted

Bilingual Branch Leader: Grow Relationships & Lead Team

M&T Bank CorporationGaithersburg, MD, United States
Full-time

M&T Bank Corporation is seeking a Branch Manager in Gaithersburg, Maryland.The ideal candidate will lead a branch team, ensuring profitability through effective business development and customer en...Show more

 • Promoted

Client Services Associate

TradeJobsWorkforce20598 Alexandria, VA, US
Full-time

As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provide...Show more

 • Promoted

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Whole Foods Market, Inc.McLean, VA, United States
Full-time

Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service a...Show more

 • Promoted

Warehouse Associate

Capstone Logistics, LLCFredericksburg, VA, US
Full-time

Shift: Monday-Friday 1st Shift: 11am-Finish or 2nd Shift: 12pm-Finish Compensation: $750-$1,100/ Weekly Location: Fredericksburg, VA $750-$1,100/ Weekly Monday-Friday 1st Shift: 11am-Finish or 2nd ...Show more

 • Promoted

Client Services Associate

RHMcLean, VA, United States
Full-time

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scali...Show more

 • Promoted

Senior Associate, Client Service

WealthspireReston, Virginia, US
Full-time

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Wealthspire is a leading wealth management, retirement advisory, and busin...Show more

 • Promoted

Emergency Services Tech II

UVA Community HealthManassas, Virginia, United States
Full-time

Emergency Services Tech II – Job Code: NU1041 About the Organization We are welcoming a new era in healthcare where achieving good health is just the beginning.At UVA Health Northern VA & Culpeper,...Show more

 • Promoted

Warehouse Associate {168947}

A-Line Staffing Solutions LLCFredericksburg, VA, US
Full-time

Warehouse Associate Location: Fredericksburg, VA Pay: $18.Schedule: Full-time with frequent overtime opportunities Position Summary We are seeking a dependable Warehouse Associate to support daily ...Show more

 • Promoted

Customer Service Associate

Wawa, Inc.Manassas, VA, United States
Full-time

We believe we can make life a little better every day – one smile, hoagie, or experience at a time.And there’s one secret ingredient that truly sets Wawa apart: Our Associates.At Wawa, you’ll be pa...Show more

 • Promoted • New!

Service Associate

ArtechFalls Church, VA, United States
Full-time

The mission readiness team is seeking a dedicated individual to support daily fleet operations.This role involves maintaining the daily upkeep of vehicles and ensuring the test site is organized an...Show more