Talent.com
SpeeDee Oil Change and Auto Service
district managerSpeeDee Oil Change and Auto Service • Charlotte, NC, United States
No longer accepting applications
district manager

district manager

SpeeDee Oil Change and Auto Service • Charlotte, NC, United States
20 days ago
Job type
  • Full-time
Job description
Benefits:
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Looking for people who want to make a impact and difference in a company.
District Manager

A Plus Automotive Started in 2019.

Our vision was to grow a profitable business by creating a positive employee experience, so that each employee is passionate about delivering a customer experience that exceeds customers expectations.
  • Responsibilities
    • District managers must be able to perform all general manager duties
    • District managers will ensure all locations open on time remain open until scheduled to close and staffed appropriately for the business expected to include key positions are filled for example All N.C. locations are required to have an inspector at all times.
    • Dm's will collect and review KPI'S on an ongoing daily basis to include mid day 1pm results to confirm we are pacing to hit goals or changes are made to improve and control labor if needed.
    • Daily recap, Dm's must send a brief daily recap email at the conclusion of the day to communicate ongoing challenges they helped overcome, opportunities they worked with the leadership team to create action plans to improve and wins they celebrated at the location they worked at on this day.
    • Agenda for the following weeksent no later than saturday 7pm to RM
    • DM'S MUST BE THE CHEERLEADERS FOR THEIR TEAMS AND KEEP A HIGH LEVEL OF POSITIVITY AND MOTIVATION AT ALL TIMES.
    • Hold your team accountable - performance management works both ways ataboys when things go well and verbal/written conversations when we miss the mark. Not so soft people walk over you, not so hard no one wants to not work for you.
    • Deal with claims, warranties, customer complaints that exceed $100 or your store leadership's abilities.
    • Pafs or Personal Action Forms for any and all employee changes, termination, transfers, vacation, payroll deductions, pay changes, ect.
    • Grow the business, increase customer count sign up new and maintain current fleet accounts
    • Hire for your market, conduct interviews, recruit, always looking to get better.
    • Manage social media customer feedback, google reviews good and bad should be called and action taken if required.
    • Payroll verification for accuracy every Thursday. Confirm breaks are cut, times are correct, mispunches are corrected, new hires are added and that your team gets paid correctly.
    • Verify and place or approve all orders staying within the budgets and not running out of product.
    • Respond to all emails especially closing emails from your teams with detail, professionalism and positivity.
    • Always having bench strength and ensuring cross training so that when positions become open you can fill them quickly. Handling and planning for turnover, especially management professionally.
    • Get behind company incentives, initiatives and contests to motivate your team and send frequent emails, text, conference calls or zoom meetings encouraging your team to compete, have fun and win.
    • All admin needs to be completed by Monday 8am no later. This especially applies to payroll, bonuses, new hire packets, pafs because failure to do so could result in someone's check being incorrect. This can cause lots of unnecessary stress for multiple people accoros the organization and lead to poor employee morale.
  • Expectations
    • Work 5 days 50 hrs in stores but engaged and available when needed.
    • To be a true leader and build a team that enjoys, takes pride in their work
    • Increase sales, control cost and ensure profitability
    • Teach and train, coach and motivate help your teams bonus
    • Give good direction and delegate to the correct team member, follow up to ensure task are completed correctly and on time.
    • Performance management
    • Ensure customer and employee experience is great!
  • Strengths needed for a position
    • Leadership skills, conflict resolution skills and listening to learn
    • Self Motivated to work with little to no supervision
    • Accepting of responsibility for all things and people in your charge
    • Communication and computer skills excel,word, email, text,zoom
  • Primary focus should be
    • Making sure each employee and customer has a great experience
    • Recruiting, Staffing the business for growth while controlling cost to ensure profitability
    • Teach , train and enforce strict adherence to Process and procedure preventing damage claims and customer complaints. Then resolving any that we do have.
    • Delivering on KPI'S to include sales, customer count, payroll cost and profitability.
    • Employee and customer safety to include workers comp or shop liability
  • Secondary focus should be
    • Facility and equipment repairs and maintenance
    • Curb appeal
    • Recruiting
    • Fleet account management
    • Online training completion
  • When the job is done well the positive impacts are
    • For Company
      • Profitability and continued growth of new locations
      • Reduced turnover, longer tenured staff especially at key positions
      • Increased customer counts
  • For Teammates
    • Promotion opportunities
    • Performance based pay rate increases
    • Bonuses
    • Job security
  • For Customers
    • Better and more consistent service that exceeds their expectations
    • Trust that Aplus automotive will Alway do the right thing
  • When the job is not done well the negative impacts are
    • For Company
      • Lost business, decreasing customer counts, less profitable, less growth
      • Employee turnover and poor morale
  • For Teammates
    • Less opportunities for growth and less opportunities for compensation increases
    • Less enjoyable place to work
  • For Customers
    • Less trust in our ability to deliver on the service they paid for
    • Extended service times and less familiarity with our staff


Compensation: $70,000.00 per year

Let's talk about the SpeeDee Service Difference:
  • Local OwnershipMost SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.
  • Quality ServiceSpeeDee was built on a solid commitment to customer service.
  • Training and CertificationSpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.
  • Multi-Point Courtesy Check and Service ReviewEvery time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.
  • Free Top-Off ServiceTo help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
  • Maintenance RecordsIf you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.
  • Affordable RatesLooking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
  • You DecideIt's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary!


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.
Create a job alert for this search

District manager • Charlotte, NC, United States

Similar jobs

Commercial Property Manager

NorthPoint Development LLCCharlotte, North Carolina, United States, 28273
Full-time
Quick Apply

This will be an in-person role in Charlotte.NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members.We truly believe, an... Show more

 • Promoted • New!

Commercial Portfolio Manager

SouthState BankRock Hill, SC, United States
Full-time

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward.Since our beginnings in the 1930s to becoming a trusted financ... Show more

 • Promoted

Safety Manager

Williams-Sonoma, Inc.Claremont, North Carolina, United States
Full-time

About Williams-Sonoma DC - Claremont, NC Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, wi... Show more

 • Promoted

Senior Premier Banker Midwest District

Wells FargoCharlotte, NC, United States
Temporary

Senior Branch Premier Banker (SAFE).Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader we're a global trailblazer committed to driving innovation, e... Show more

 • Promoted

Accounting Manager

Gibraltar IndustriesStatesville, NC, United States
Full-time

We are seeking an experienced Accounting Manager to lead financial operations for one of our manufacturing facilities, with oversight of two additional smaller locations.This role will be responsib... Show more

 • Promoted

District Manager-W NC

D.G. Yuengling & Son, Inc.Charlotte, NC, United States
Full-time

Join our family and share the story of D.DGY) and what makes us unique as America’s Oldest Brewery.We are family owned and operated since 1829 and have a strong culture and history of perseverance ... Show more

 • Promoted

Manager Designate

Papa JohnsCharlotte, NC, US
Full-time

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards.This is accomplished by ... Show more

 • Promoted

District Manager

Victra - Verizon Wireless Premium RetailerCharlotte, NC, US
Full-time

Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a rapidly changing environment.If you understand that leading, training, and recruiting for your s... Show more

District Manager - North Charlotte

Ally Waste ServicesCharlotte, NC, USA
Part-time
Quick Apply

Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of experience in the industry.Driven by its core values of family, integrity, grit,... Show more

East Region Director, Intermodal Sales & Growth

DCLICharlotte, NC, United States
Full-time

A leading intermodal chassis provider is seeking a Sales Executive based in New York to manage and develop strategic sales in the Eastern Region.The ideal candidate will have over 10 years of exper... Show more

 • Promoted • New!

Director of Sales - East Region

Millennium Broadband SolutionsCharlotte, NC, United States
Full-time

The Director of Sales is responsible for achieving regional sales objectives by leading and managing a team of Area Sales Managers across multiple markets, as well as overseeing the Managers of Cli... Show more

 • Promoted

Income Tax Manager

3D Systems, Inc.Rock Hill, SC, United States
Full-time

We are seeking a highly skilled and detail-oriented Income Tax Manager to oversee our tax compliance, planning, and reporting functions.The successful candidate will ensure timely and accurate prep... Show more

 • Promoted

Territory Manager - North & South Carolina

Emery Jensen Distribution, LLCCharlotte, NC, US
Full-time

Top Talent Wanted! Calling all top performers in the Western SC or Eastern NC to cover the Coastal area.We are setting the bar and taking market share in the hard-lines industry.We are looking for ... Show more

 • Promoted

Pharmacy Manager needed for a Home Infusion facility in Rock Hill, SC!

The Recruiting ProRock Hill, SC, US
Full-time
Quick Apply

Home Infusion Pharmacy Manager (PIC) to oversee the operations of all departments within the company including pharmacy, administrative/clerical, and sales in compliance with regulatory requirement... Show more

 • Promoted

Region Manager- Commercial & Specialized Industries- Managing Director

JPMorganChaseCharlotte, NC, United States
Full-time

You are customer focused, enjoy building relationships, leading teams and providing financial advice to your clients.A role as a Region Manager in Commercial Banking is for you.As a Region Manager ... Show more

 • Promoted

Director, Regional Sales

Vistance NetworksCharlotte, NC, United States
Full-time

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.Job Title: Regional Sales Director, Central.RUCKUS Networks builds and delivers purpose-driven ... Show more

 • Promoted

District Manager

Community Concierge ServicesCharlotte, NC, USA
Full-time
Quick Apply

Employment Type: Full-Time, W2 | Bi-Weekly Pay.Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities.Each night, our dedic... Show more

Dining District Manager

American Dining CreationsCharlotte, NC, US
Full-time

East Coast–based candidates are preferred to align with business hours and regional travel, with a focus on NC, TN, SC, & VA.The Dining District Manager is the senior leader responsible for the str... Show more