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Healthcare Concierge
Healthcare ConciergeOtterBase • Kansas City, MO, United States
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Healthcare Concierge

Healthcare Concierge

OtterBase • Kansas City, MO, United States
30+ days ago
Job type
  • Full-time
Job description
Job Description

Together we're changing healthcare, this is your chance to be part of the action!

OtterBase is seeking compassionate, service-driven professionals to join our client's team as a Concierge at one of the region's leading hospitals.

In this role, you will support clinical teams, assist patients and families, and help create a calm, seamless experience at every touchpoint. This is an opportunity to bring elevated hospitality into a healthcare environment where service truly makes a difference.

What You'll Do

  • Partner with nurses and clinical staff to manage and fulfill non-clinical requests through our client's custom app.
  • Provide thoughtful, responsive support to patients, families, and visitors.
  • Balance empathy with efficiency in a dynamic, fast-paced hospital setting.
  • Contribute to a culture that blends warmth, professionalism, and high-touch service.
  • Serve as a trusted resource, helping ensure every interaction feels supportive and personalized.
What We're Looking For
  • Experience in hospitality, guest services, or other customer-facing roles.
  • An interest in healthcare and a willingness to learn in a clinical environment.
  • Strong communication, organization, and problem-solving skills.
  • The ability to remain composed, adaptable, and engaged throughout the day.
  • A genuine passion for creating exceptional experiences for others.

Why Join Our Team?

This boutique hospitality program is offered at select hospitals nationwide, bringing luxury-level service standards into healthcare settings. You'll play a meaningful role in enhancing the patient and family experience while supporting care teams in impactful ways.

If you're ready to combine service excellence with purpose-driven work, we'd love to connect with you.

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Healthcare Concierge • Kansas City, MO, United States

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