Quality Assurance Lead

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret

Clearance Level Must Be Able to Obtain:
Top Secret/SCI

Public Trust/Other Required:
None

Job Family:
Professional Engineering

Job Qualifications:

Skills:
Key Performance Indicators (KPI), Quality Analysis, SLAs
Certifications:
ITIL 4 Foundation - ITIL - ITIL
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

Quality Assurance Lead & SLAs:

Manages and leads team of auditors to provide QA support. Leads quality control and management efforts developing and applying quality standards and has independent, direct reporting to corporate GDIT to ensure objective auditing and reporting. Documents service challenges or outages, directs requests for corrective actions to appropriate points of contact, and logs relevant activity. Conducts weekly meetings with operational oversight staff to capture trends and lessons learned and ensures broader program awareness. Participate in weekly update briefings to ensure operational awareness. Maintains and updates the program Quality Control Plan (QCP) and uses the Quality Assurance Checklist. Coordinates with vendors for scheduled audits/vulnerability assessment activities. Participates in vulnerability management meetings. Ensures appropriate knowledge management practices across the enterprise. Manages, monitors, measures, and reports SLA and KPI performance with automated performance reporting and deliver reports. Executes performance reviews at the request of the Government.

WHAT YOU'LL NEED TO SUCCEED:

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• BA/BS (or equivalent experience), 5+ years of experience
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• Security Clearance Level: Top Secret with SCI eligibility
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• Required Certifications: ITIL 4 Foundation
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• Location: Offutt AFB, NE
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GDIT IS YOUR PLACE:

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• Full-flex work week to own your priorities at work and at home
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• 401K with company match
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• Comprehensive health and wellness packages
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• Internal mobility team dedicated to helping you own your career
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• Professional growth opportunities including paid education and certifications
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• Cutting-edge technology you can learn from
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• Rest and recharge with paid vacation and holidays
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#SCITLS

The likely salary range for this position is $129,813 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

T elecommuting Options:
Onsite

Work Location:
USA NE Offutt AFB

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans