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Patient Education Specialist
Patient Education SpecialistRadNet • Ventura, CA, United States
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Patient Education Specialist

Patient Education Specialist

RadNet • Ventura, CA, United States
18 days ago
Job type
  • Full-time
Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Education Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Offer dedicated consultation services to all screening mammography patients regarding EBCD
  • Provide clear, understandable information to patients about the importance of regular screening and early breast cancer detection
  • Address any misconceptions or concerns patients may have regarding breast health of EBCD by offering data and statistics related to EBCD
  • Maintain accurate records of patient education efforts, including information provided, patient feedback, and any concerns raised during the educational process
  • Contribute to quality improvement initiatives and patient satisfaction assessments by providing feedback from patients on their educational experience
  • Stay abreast of the latest statistics and marketing tools related to EBCD
  • Attend relevant meetings to improve skills and knowledge related to EBCD and patient education
  • Proactively contact future scheduled patients to review EBCD advantages in attempt to have patients add on the EBCD service
  • Provide educational information and assist in campaign roll-outs to selected patients.
  • Works closely with the Vice President of Women's Health Services to drive growth in EBCD conversion rates in the assigned Imaging Center
You Are:
  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service
To Ensure Success In This Role, You Must Have:
  • Prior experience in patient education and healthcare communication is strongly preferred
  • At least 2 years of experience in training and presenting information to individuals or groups, strongly preferred
  • Experience in breast health education or radiology is highly desirable
  • Excellent interpersonal and communication skills, with the ability to explain medical information in a clear and compassionate manner
  • Ability to work with diverse populations, addressing varied health literacy levels and cultural backgrounds
  • Strong organizational and time management skills, with the ability to manage patient needs simultaneously
  • Empathy, patience, and active listening skills to provide emotional support to patients
  • Strong working knowledge of MS Word, Excel, PowerPoint
We Offer:
  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.

Pay Range: $22.00 - $22.00 per hour
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Patient Education Specialist • Ventura, CA, United States

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