Technical Support Specialist I
Location: Phoenix AZ, Lenexa KS, Swanzey NH (Office Locations)
About the Role:
Visory is seeking a Technical Support Specialist I to provide front-line technical support while delivering industry-leading customer satisfaction. In this role, you will resolve service requests in alignment with company SLAs, identify recurring issues, and escalate complex problems when necessary. You will serve as a key member of the Service Desk team, delivering high-quality support via phone, email, and chat while maintaining strong documentation and communication standards.
What You Will Be DOING:
What You Will NEED:
What You GET:
About Visory:
Visory is a hands-on technology and cybersecurity partner delivering enterprise-grade IT services, compliance support, and managed infrastructure to financial, accounting, construction, and other growing businesses. With a team of 150+ professionals, we combine industry expertise with exceptional client support to help organizations stay secure, compliant, and confident in their digital transformation.
Technical Support Specialist I • Phoenix, AZ, United States
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