Job Summary
-Assist attorney(s) by investigating facts, preparing legal documents and gathering supporting documentation, managing client interactions, managing cases and court clerk communications.
-Execute professional and compassionate client-facing communications, message-taking and calendaring as necessary.
Education and Experience
Associate's Degree (or other 2-year degree) or at least three (3) year on-the-job equivalent experience in probate or related field.
Knowledge
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology, message-taking and call screening.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, punctuation and grammar.
Spanish Language – conversational level fluency preferred but not required.
Law - Knowledge of probate procedures and general law firm practices.
Client Service and Professional Standards - Knowledge of principles and processes for providing client and interpersonal communications. This includes client needs assessment, meeting quality standards for services, a high level of interpersonal skills and evaluation of customer satisfaction.
Computers and Electronics - Knowledge of computer applications and programming including Microsoft Office 365, e-filing applications, SOSDirect, Webfile, DocuSign or equivalent, Clio, West Doc and Form Builder.
Skills
Basic Skills
Primary Job Duties
Legal Assistant/Receptionist • San Antonio, TX, United States
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