Senior Global Benefits Manager

Responsibilities

Brightstar is seeking a strategic and experienced Manager of Global Benefits to lead the design, management, and execution of our global benefits programs across 50 countries, supporting approximately 6,000 employees. In this role, you will ensure our benefits offerings are competitive, compliant, cost-effective, and aligned with our company’s values and talent strategy. This position has a direct report staff of 2, but will work cross-functionally with HR, Finance, Legal, and external partners to manage global benefits operations, vendor relationships, M&A integration, and local compliance. Also, it oversees the administration of employee leaves and workers’ compensation claims.

Strategy & Program Design

• Lead the development and execution of the global benefits strategy, ensuring alignment with business priorities, local market norms, company philosophy, and employee needs.
• Evaluate existing benefit offerings and recommend enhancements or alternatives to support employee inclusion, well-being, retention, and cost-efficiency.
• Conduct benchmarking and competitive analysis to ensure programs are market-competitive across all regions.

Global Benefits Management

• Oversee benefits programs across all countries including health, wellness, retirement, insurance, and other country-specific offerings.
• Partner with regional and local HR teams and external broker consultants to ensure local relevance, regulatory compliance, and proper program delivery.
• Maintain a global benefits inventory and ensure consistency in philosophy while respecting local customization.

Compliance & Governance

• Ensure all benefits plans are fully compliant with local laws, tax regulations, and reporting requirements.
• Develop and maintain governance framework and documentation for global benefits.
• Lead audits, filings, and renewals in coordination with legal, finance, and external broker advisors.

Vendor Management

• Manage global and local benefits vendors, brokers, and consultants, including selection, performance review, and contract negotiation.
• Optimize vendor relationships to drive efficiency, service quality, and cost savings, wherever possible.

Employee Experience & Communication

• Establishes effective internal and external processes and procedures intended to positively impact the employee experience.
• global communications and educational materials that effectively explain benefits programs and changes.
• Enhance the employee experience by promoting awareness and engagement with benefit offerings.
• Provide escalation support for complex benefits issues.

Data & Analytics

• Monitor and report on benefits utilization, cost trends, and ROI to inform decision-making.
• Partner with finance and HRIS teams to manage benefits budgets and ensure accurate reporting and forecasting.
• Coordinate with EH&S to ensure programs are implemented to reduce workplace illnesses and injuries.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree or CEBS certification a plus.
• 7 – 10 years of progressive experience in global benefits management, with at least 2-3 years in a leadership role.
• Strong knowledge of international benefits practices, legislation, and market trends.
• Experience managing benefits across multiple regions (e.g., Americas, EMEA, APAC) is essential.
• Proven ability to develop and execute global strategies while managing local differences.
• Demonstrated experience managing global vendors and working with cross-functional teams.
• Strong analytical skills, with the ability to interpret data and provide actionable insights.
• Excellent communication, stakeholder management, and project leadership skills.
• Comfortable operating in a fast-paced, matrixed, and culturally diverse environment.

Keys to Success

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

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