Quality Assurance Manager

Company Description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Job Description

The Quality Assurance Manager is responsible for aspects of data quality, integrity oversight, and for ensuring quality systems are functioning within QSM requirements and regulatory compliance, corrective action implementation for the location, ensuring all quality systems are functioning within QSM requirements and regulatory compliance. The Manager participates in internal audits and other aspects of ensuring the Quality System. The officer reviews routine and validation testing.

Job functions:

• Audits and reviews quality data quality according to existing documents and procedures
• Manages, leads or participates to varying degrees in QA functions defined by ISO/IEC:17025, ISO/IEC:17025, DoD QSM, TNI Standards, and state specific requirements, as relevant to the site
• Maintains the Quality Systems
• Participates in review of investigations, impact assessments, and other specialized reviews and reports
• May participate in customer audits and answering customer questions or resolving customer concerns
• Prepares and/or reviews and approves department SOPs, worksheets, and data forms
• Has working knowledge and experience in own discipline
• Performs daily reviews of aspects of the quality system and operational activities
• Performs training, including data integrity, quality systems, QC training, and other training as required
• Performs laboratory and systems audits per assigned schedule
• Participate in external audits from clients and regulatory agencies
• Assists in maintaining regulatory certifications
• Reviews and issues client reports in various electronic formats
• Reviews PT results and reviews corrective actions as required
• Assigns and archives logbooks for the laboratory and maintains inventory of logbooks as required (site specific)
• Participates in review and/or processes annual MDL/LOD/LOQ Studies
• Participates in aspects of managing PT samples and in-house blind QC samples
• Maintains records of PT performance (site specific)
• Maintains and updates QAPP worksheets (site specific)
• Other QA duties as required

Qualifications

• Bachelor's Degree in Chemistry, Biology, or related science (Required)
• 3+ years of experience in a regulated commercial lab environment (Required)
• Knowledge of scientific principles and of state regulations and ISO and TNI Standards (Required)
• Advanced oral and written communications skills (Required)
• Strong self-initiative and resource utilization (Required)
• Advanced English language skills (Required)
• Advanced Mathematical and reasoning skills (Required)
• Solid critical thinking skills to anticipate and solve problems in a systematic manner (Required)
• Advanced proficiency in Microsoft Office (Word, Excel, Outlook) (Required)
• Ability to lift/carry/push and/or pull upwards of 25 lbs on an occasional basis (Required)

Compensation

The expected salary range for this position is $90,000 – $100,000 annually. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close April 6, 2026.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.