Director Operational Excellence

Job Summary :

The Operational Excellence Director leads operational excellence transformation, organizational training, and oversight of site-level Lean Six Sigma activities.

In this position, it is expected to coordinate customer, supplier, and internal reviews of critical program data, including but not limited to customer scorecards, critical characteristics, process data, and FRACAS data.

Responds to customer corrective action requests as well as issues and follows up on supplier corrective action requests.

Internally, he / she will implement and lead Lean Six Sigma activities on a specific program or programs.

Responsibilities and Tasks :

• Lean Six Sigma : Drive Lean Six Sigma philosophies into the organization.
• Evaluate business processes to provide analysis and recommendations.
• Evaluate program data, provide analysis, and present results to Program and Operations Management, Customers, Partners, and Suppliers.

This data includes, but is not limited to, customer data, statistical analysis of key characteristics, and statistical tolerance analysis.

• Perform Process FMEA to identify high-risk areas in manufacturing that require action for improvement.
• Work with customers and internal engineering to develop critical product and process characteristics to be monitored by both internal manufacturing and at supplier facilities to ensure predictive measures are in place for early failure detection and flow down of requirements to monitor and evaluate supplier process yields.
• Work with program suppliers to educate and implement Lean Six Sigma philosophies.
• Lead Program Kaizen Events.
• Customer Satisfaction : Evaluate existing data, generate analysis, and provide and implement improvement plans to improve customer satisfaction.
• Provide measurement and analysis of customer feedback and other customer satisfaction indicators.
• Align customer metrics with Elbit Systems Group and with other ESA sites as needed to prepare presentations reflecting overall program performance.

The presentation needs to address audiences from customers, executive management, internal customers, and suppliers.

• Provide a focal point for customer quality topics and represent the program in meetings and reviews.
• Ensure customer expectations are communicated throughout the program and organization.
• Identify process improvement opportunities based on customer information.

Education, Experience / Knowledge & License / Certification :

• A master's degree is preferred.
• A bachelor's degree is required.
• Specific Degree Field Required : Quality Management, Engineering, or related field.
• Training Pre-requisites (Within One Year of Taking Position) :
• Safety Training, as dictated by the Safety Department
• Other : QM&PI Syllabus - Basic

Specialized Processes :

• Lean Certification
• Six Sigma - Black Belt
• FRACAS
• Data Mining and Analysis
• SPC tools

Required Certifications / Licenses :

• Lean Six Sigma Black Belt

Preferred Certifications / Licenses :

• Certified Quality Manager
• Professional Engineer

Skills and Abilities :

• Excellent written and verbal communication
• Trained in facilitation skills
• Professional presentation skills
• Professionally interact with customers and suppliers
• Experience with Lean Six Sigma programs
• Embraces teamwork structure

LI-BL1

LI-BL1 Here Are Some of the Great Benefits We Offer :

• Most locations offer a 9 / 80 schedule, providing every other Friday off
• Competitive compensation & 401(k) program to plan for your future
• Robust medical, dental, vision, & disability coverage with qualified wellness discounts
• Basic Life Insurance and Additional Life & AD&D Insurances are available
• Flexible Vacation & PTO
• Paid Parental Leave
• Generous Employee Referral Program
• Voluntary Benefits Available : Longer Term Care, Legal, Identity Theft, Pet Insurance, and more
• Voluntary Tricare Supplement available for military retirees

This job description does not list all the duties of the job.

You may be asked by your supervisors or managers to perform other duties.

The employer has the right to revise this job description at any time.

The job description is not an employment contract.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Elbit America is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you encounter issues with your application, please email technicalsupport@elbitsystems-us.com