At SONIFI Solutions, we're passionate about creating technology that elevates guest experiences in the hospitality industry. From in-room entertainment and Wi-Fi to smart device integrations and digital signage, we've been powering hotel innovation for over 40 years-all from our headquarters in Sioux Falls, SD.
We're currently looking for a full-time Technical Support Tier 2 - Level 1 to join our on-site Technical Assistance Center (TAC) team in Sioux Falls. This is an excellent opportunity for early-career professionals who enjoy phone-based technical troubleshooting and want to grow their knowledge across a variety of technologies.
Please note: This is an on-site role located in Sioux Falls, SD. Local candidates only. This is not a senior networking or infrastructure engineering role.
Why This Role Matters
This role provides critical technical support for SONIFI's hospitality technology products. As a first-line responder, you'll help ensure hotel customers receive timely, expert assistance that minimizes downtime and maximizes satisfaction. Your support keeps hotel guests connected, entertained, and informed-every single day.
What You'll Do
Technical Support Tier 2 Level 1 • Sioux Falls, SD, United States
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