Talent.com
Customer Data Analyst
Customer Data AnalystWelch Equipment • Denver, CO, United States
No longer accepting applications
Customer Data Analyst

Customer Data Analyst

Welch Equipment • Denver, CO, United States
30+ days ago
Job type
  • Full-time
Job description
About Welch Equipment

Welch Equipment Company is the premier provider of material handling solutions and represents equipment from the world's #1 manufacturers. Our culture of continuous improvement, or Kaizen, is embedded throughout the organization and is only one of the many "tools" to our success in supporting our employees.

Our core values are:
  • Positive Attitude
  • Servant Leadership
  • Kaizen 365 (getting better, together, everyday)
Our goal is to provide our employees with the tools needed to build a successful career, not just a job. We provide top notch support for our technicians in the form of manufacturer training, tech support, field service supervisors, on the job training in a controlled environment, cutting-edge technology and leaders trained to support.

We are seeking employees who are ready to join a culture of continuous improvement, positive attitude, and servant leadership. If that's you come build your career with us at Welch Equipment Company and let's continue to set the standard!

Location: This is an in office position for our Denver, CO location

Benefits
  • Low-cost Medical, Dental, Vision insurance
  • STD, LTD, and Life insurance
  • Accrued Paid Sick Leave and PTO
  • 401(k) match
  • Compensation Range: $75,000 - $90,000 annually
Description

The analyst will collect, examine, and synthesize customer-related data to uncover trends and spending patterns, providing actionable recommendations to enhance customer value. Additionally, the role supports client requirements for forklift fleet management, telematics, and online monitoring solutions.

Responsibilities
  • Analyze customer and fleet data to uncover trends, improve customer experience, and support strategic decision-making.
  • Build and maintain dashboards and reports (Power BI, Datarails, and other platforms) to track KPIs, performance, and customer value.
  • Evaluate and improve customer-facing processes, ensuring accurate data and effective reporting systems.
  • Support Managed/Major Account Managers by providing insights, scorecards, and customer-focused analysis.
  • Configure and maintain forklift telematics and online monitoring systems, ensuring accurate data flow and proper device integration.
  • Monitor fleet performance data to reduce downtime, improve efficiency, and ensure safety compliance.
  • Troubleshoot system issues, conduct testing, and collaborate with warehouse teams, IT, and vendors to align technology solutions.
  • Train end users on telematics platforms and maintain documentation on system setups and workflows.
  • Recommend enhancements to analytical tools, systems, and customer data processes
Qualifications
  • Bachelor's degree in Computer Science, Data/Business Analytics, Statistics, or related field preferred, or equivalent experience.
  • Advanced proficiency in Excel, Power BI, and data tools such as Python.
  • 5+ years in business intelligence/data analysis, plus experience in systems, business, and statistical analysis.
  • Strong analytical abilities with proven experience interpreting complex data and delivering actionable insights.
  • Understanding of data warehousing concepts and data architecture.
  • Experience with financial modeling and operational performance analysis preferred.
  • Excellent communication skills with the ability to present findings clearly to diverse audiences.
  • Skilled in data extraction, problem-solving, organization, and time management.
  • Detail-oriented with strong customer service and teamwork abilities, while also able to work independently.
  • Demonstrated integrity, accountability, and commitment to ongoing professional growth
Create a job alert for this search

Customer Data Analyst • Denver, CO, United States

Similar jobs

Business Analyst

Inent IncDenver, CO, United States
Full-time

Inent is a leading provider of information technology, consulting and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.Great organ...Show more

 • Promoted

Data analyst intern - Excel, SQL

Deemsys, IncDenver, Colorado, United States
Internship

Salary: $50,257 - 60,524 per year.Proficient in SQL for querying databases such as Microsoft SQL Server and Oracle.Familiar with data visualization tools including Tableau, Power BI, or Looker.Know...Show more

 • Promoted

Healthcare Economics Data Analyst (Hybrid-Remote)

Strive Health Services LLCDenver, Colorado, United States
Remote
Full-time

A healthcare transformation company is looking for an Analyst, Healthcare Economics in Denver, Colorado.This role involves supporting financial performance evaluations, identifying savings opportun...Show more

 • Promoted

Business Analyst / Denver, CO ( Hybrid),6 Months Contract

Suncap TechnologyDenver, CO, United States
Temporary

Project Manager/Business Analyst For Cdsh Hr Implementation Of Jira.Client is looking for an experienced project manager with business analyst skill set or business analyst with project management ...Show more

 • Promoted

Reporting Analyst, Product Data

IntelePeerCentennial, Colorado, .US
Full-time
Quick Apply

IntelePeer delivers rapidly deployable communications solutions for an always connected world.Our Conversational AI Platform instantly improves your customers’ communications experience.IntelePeer ...Show more

Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)

Data AnnotationDerby, Colorado
Remote
Full-time +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Show more

 • Promoted

Remote Econometric Data Analyst (Stata SE)

Micro1Castle Rock, Colorado, US
Remote
Full-time

Econometric Data Analyst (Stata SE).AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM cap...Show more

 • Promoted

US_East | Business Analyst_L2

eTeamDenver, CO, United States
Full-time

Work site: Stamford, CT (Onsite).Contract Business analysts with AI Customer Service Telecom centric background Exposure to AI / IVR / SMS / Chat concepts Telco and Call Center Experience Location:...Show more

 • Promoted

Remote Healthcare AI Quality & Value Analyst

DataAnnotationDenver, Colorado, United States
Remote
Full-time

A healthcare technology firm is seeking a Value-Based Performance Reporting Analyst in Colorado.The position involves measuring and improving AI chatbot performance by providing healthcare-related ...Show more

 • Promoted

Lead Data Design Analyst

Programmers.ioDenver, CO, United States
Full-time
Quick Apply

Design skills are paramount this is a design/portfolio-driven role Portfolio quality > technical depth Will favor a less technical candidate with exceptional design work Will reject highly technica...Show more

Senior Business Data Analyst

Blue Orange DigitalDenver, Colorado, .US
Full-time
Quick Apply

Blue Orange Digital is a data and AI consulting firm that helps companies turn complex data into real business outcomes.We partner with organizations across industries to design and deploy scalable...Show more

Remote Finance Analyst - AI Trainer ($50-$60 per hour)

Data AnnotationLafayette, Colorado
Remote
Full-time +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Show more

 • Promoted

Payments Data Analyst

EchoStarEnglewood, CO, United States
Full-time

EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show more

 • Promoted

Business Analyst III. / Denver, CO ( Hybrid ), 5+ Months Contract

Suncap TechnologyDenver, CO, United States
Temporary

Product Owner For JaI Implementation.This position will serve as the product owner for the joint agency interoperability (jai) implementation of one identity manager for two (of four) of the in-sco...Show more

 • Promoted

Consumer Insights Analyst

Earn HausLouviers, Colorado, US
Full-time +1

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.We are urgently looking for people interested in taking onli...Show more

 • Promoted • New!

Transaction Analyst-1

JLLDenver, CO, CO, United States
Full-time

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.JLL empowers you to ...Show more

 • Promoted

Senior Business Analyst

Keylent, Inc.Denver, CO, United States
Full-time

Senior Business Analyst - Mobile Platforms.Position: Senior Business Analyst - Mobile Platforms.Position Summary: We are currently seeking a seasoned Senior Business Analyst with a minimum of 5 yea...Show more

 • Promoted

Sales Analyst

Champion PetfoodsLouisville, CO, United States
Full-time

Champion Petfoods is expanding! We are excited to announce we are looking for a Sales Analyst to join our rapidly growing company.Champion Petfoods is an award-winning pet food maker with a reputat...Show more