Talent.com
College Work Study Program (Help Desk Technician)
College Work Study Program (Help Desk Technician)The Tennessee Board of Regents • Memphis, TN, United States
No longer accepting applications
College Work Study Program (Help Desk Technician)

College Work Study Program (Help Desk Technician)

The Tennessee Board of Regents • Memphis, TN, United States
9 days ago
Job type
  • Full-time
Job description

Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (Help Desk Technician)

Employee Classification: Other

Institution: Southwest Tennessee Community College

Department: Infrastructure Services

Campus Location: STCC - Multiple Campus Locations

Job Summary

We are seeking a tech-savvy and customer-oriented student to join our IT Services team as a Student Worker. In this role, you will support students, staff, and faculty at the Help Desk, while gaining valuable experience in troubleshooting and customer service. Prior experience with MS Word, PowerPoint, Excel, Remote Support, and Outlook.

Job Duties

  • Answer phone calls from students, staff, and faculty, log the call, and follow up to ensure the issue was resolved.
  • Assist with common technology issues, such as password resets and software troubleshooting.
  • Manage printers in the library, including maintenance and restocking paper and toner.
  • Perform light cleaning and ensure a tidy work environment.
  • Maintain dependability and punctuality for successful job performance.
Minimum Qualifications
  • Must be a registered student of Southwest Tennessee Community College.
  • Only students who are approved for Federal Work Study are qualified for this position.
    • If you have any questions regarding this requirement, please reach out to the Financial Aid Office.
  • Availability to work 10-20 hours per week, with a flexible schedule based on the needs of the IT Services department.
Knowledge, Skills, and Abilities
  • Knowledge of MS Word, PowerPoint, and Excel.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
Licenses or Training Required
  • None
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:
  • Resume
  • Cover letter
  • Unofficial Transcripts

A summary of our benefits can be found below:

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy .
Create a job alert for this search

College Work Study Program (Help Desk Technician) • Memphis, TN, United States

Similar jobs

Make an Impact & Earn $60K–$115K — Surrogacy with Full Support & Fast Matching

Alpha FidelisEudora, MS, US
Full-time +1

Earn While You Job Search — Become a Surrogate ✨.Searching for your next opportunity while supporting your family isn’t easy.What if you could earn meaningful income.Why This Opportunity Stands Out...Show more

 • Promoted

Work From Home

Remote JobsComo, MS
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work from ...Show more

 • Promoted

Delivery Assistant

EAGLE DISTRIBUTING OF MEMPHIS LLCMemphis, TN, United States
Full-time

Level Entry Position Type Full Time Job Shift Day.This is a full-time position, Monday through Friday, usually starting at 5 a.The Delivery Helper will assist and/or perform the tasks required of t...Show more

 • Promoted

Part-Time Fulfillment Specialist (Memphis, TN)

Supply TechnologiesMemphis, TN, United States
Part-time

Part-Time Fulfillment Specialist (Memphis, TN).Job Category: Warehouse Requisition Number: FULFI002202.We are hiring! At Supply Technologies, a subsidiary of ParkOhio (NASDAQ:PKOH), specializes in ...Show more

 • Promoted

Work from Home – Product Feedback Support - $25-$45 per hour

GLHernando, Mississippi
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

 • Promoted

Virtual Assistant: $11 - $22/HR

Data Entry JobsColdwater, MS
Full-time +1

Virtual Assistant – Remote | Full-Time / Part-Time.We are looking for a proactive and organized Virtual Assistant to support our team with day-to-day administrative tasks.This is a fully remote pos...Show more

 • Promoted

Customer Service Rep/Pizza Artist! Senatobia MS

Domino's Pizza, Inc.Senatobia, MS, United States
Full-time

Apply here : Apply/? SEIABOUT THE JOB - You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to be...Show more

 • Promoted

Restaurant Delivery - Flexible Schedule

DoorDashHernando, MS, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPASenatobia, Mississippi, us
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Work From Home

AmazonComo, MS
Remote
Full-time

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show more

 • Promoted

Remote Travel Help Desk Representative

Lees Dream VacationsMemphis, TN, USA
Remote
Full-time
Quick Apply

Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...Show more

Package Sorter – Entry Level

FedExMillington, CT, US
Full-time +1

Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving.Be part o...Show more

 • Promoted

Work from Home - Online Product Support (Entry Level)

GLOCPAMillington, Tennessee
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Deliver with Uber Eats - Great for Students

Uber eatsHernando, TN, US
Full-time +1

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more

 • Promoted

Movers/Helpers Wanted

All My Sons Moving & StorageMemphis, TN, US
Part-time

We make it fast and easy to start working!!.TIPS Earned Daily $20 to $150 Per Day.State of the Art Tablets for Electronic Paperwork.Full, Part Time, Weekends only, or make your own schedule!.Able t...Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausMillington, TN, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Remote LMMS Expert

Micro1Hernando, Mississippi, US
Remote
Full-time

AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual eva...Show more

 • Promoted

Customer Support Specialist III

Uber FreightMemphis, TN, United States
Full-time

Customer Support Specialist III.Customer Support Specialist III is a key contributor to our operations division.The primary responsibility is to ensure that customer shipments are delivered on time...Show more