Programming Coordinator (late night/overnight shift)

Job Description

Versant Media is seeking a Programming Coordinator to join a driven and highly motivated team located in Los Angeles, CA as part of the Program Operations team in Media Operations. This coordinator role will have a primary focus on VOD and will gain valuable experience in our enterprise systems. The ideal candidate will work collaboratively with the rest of Media Fulfillment, Product, and Engineering teams across multiple site locations.

• Monitor delivery of content to specified platforms, troubleshooting, and escalating to quickly rectify any potential issues.
• Late night support hero, hours are 4pm–12am PST (7P-3A EST).
• Provide support for pre and post checks on content that has delivered to ensure all information is correct outbound, and that each piece of media has successfully reached its destination.
• Monitoring and working to resolve partner tickets that come in daily. This includes escalation, fixing content entries and retrying deliveries. Will work closely with our digital networks origination center who are confirming that content is available on the actual platforms.
• Must have and retain a solid understanding of internal workflow tools that the coordinator would be trained on.
• Provide network coverage for brand owners where necessary.
• Work in multiple systems to create and manage orders.
• May be assigned to different brands based on business needs.

REQUIREMENTS:

• Must be able to be on site a minimum 3 days per week.
• Must be able to work a late night/overnight shift.
• Minimum 1 year of experience in a role exhibiting excellent written and oral communications and effective interpersonal skills.
• Minimum of 1 year in a role requiring effective communication with diverse audiences, ranging from non-technical senior leadership executives to technical professionals and operations staff
• Minimum 1 year experience showing excellent application skill with Microsoft Outlook, Word and Excel.

Additional Requirements: This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary range: $50,000 - $65,000.

We are accepting applications for this position on an ongoing basis.

Qualifications

• Bachelor’s or 2-year degree in Communications or Media.
• Ability to work under pressure with great attention to detail.
• Must be willing to work weekends and holidays as needed with advance notice.
• 1 year+ experience working with video distribution in a TV Broadcast environment
• Passion for broadcast and new media distribution- should enjoy keeping up to date with emerging platforms and the latest technology trends.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com.

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.