Supply Chain Analyst

Supply Chain Analyst

Celebrating more than 100 years of craftsmanship and innovation, Hooker Furnishings is a leading designer, marketer, and manufacturer of high-quality furniture for the residential, hospitality, and contract markets. Headquartered in Virginia, with operations and showrooms across the U.S. and internationally, Hooker Furniture is one of the nation's largest publicly traded furniture companies, known for its commitment to quality, integrity, and creating beautiful spaces where people live, work, and gather.

The Position: We are looking for an analytical and data-driven Supply Chain Analyst to assist our team in the stewardship of the S&OP processes for designated brands and work to ensure all objectives for the process are achieved each monthly cycle. This role is a full-time position based out of our High Point, NC or Martinsville, VA office.

The Supply Chain Analyst supports the planning, analysis, and execution of inventory, demand, and supply strategies across assigned warehousing and distribution programs. This role plays a critical part in forecasting, Sales & Operations Planning (S&OP), and performance reporting by transforming data into actionable insights through dashboards, charts, and analytical models. Working closely with Inventory Planning, Purchasing, Sales, Marketing, Customer Care, and international counterparts, the analyst ensures alignment between demand signals, supply capabilities, and inventory positioning. The role proactively identifies risks, trends, and opportunities that may impact service levels, inventory health, and overall business performance.

Products: Primary lines are imported / sourced furniture groups, augmented by domestic manufacturing, as needed. Manufacturing and Supplier Base Locations for products: Vietnam, India, Philippines, Indonesia, North, South, & Central America

Key Responsibilities

• Demand Planning, Forecasting & S&OP Support
• Develop, maintain, and continuously improve demand forecasts using historical data, sales trends, promotional activity, and market intelligence.
• Gather, validate, and consolidate demand, supply, and inventory data to support monthly S&OP cycles.
• Prepare S&OP inputs including demand plans, inventory projections, capacity constraints, and risk/opportunity assessments.
• Collaborate cross-functionally to align forecast assumptions with Sales, Marketing, and Supply Chain stakeholders.
• Monitor forecast accuracy, bias, and error metrics (e.g., MAPE) and recommend corrective actions.
• Analytics, Reporting & Visualization
• Create and maintain graphs, charts, dashboards, and visual analytics to communicate key performance indicators, trends, and exceptions.
• Analyze sales performance versus plan and clearly present insights to management and cross-functional teams.
• Develop reports highlighting inventory health, service levels, forecast performance, and demand variability.
• Translate complex data into concise, executive-ready presentations for leadership, S&OP reviews, and board meetings.
• Support scenario modeling and "what-if" analyses to assess impacts of demand shifts, supply disruptions, or strategic changes.
• Inventory & Supply Chain Execution
• Execute inventory transfer models aligned with demand signals and stocking targets.
• Maintain item-level stocking parameters by product line, customer, manufacturing site, and distribution center.
• Partner with Inventory Planning to review and correct forecast inaccuracies and capacity allocations.
• Monitor abnormal demand patterns and implement corrective actions to maximize customer service and minimize distressed inventory.
• Maintain item status, forecasts, and planning parameters within ERP and forecasting systems.
• Cross-Functional Collaboration & Continuous Improvement
• Partner with Sales and Marketing to improve baseline demand accuracy and forecast reliability.
• Support management with risk assessments and ensure timely communication of forecast impacts across stakeholders.
• Identify process gaps, system limitations, or data inconsistencies and recommend improvements.
• Execute additional supply chain initiatives and analytical projects as assigned.

Education and Experience Requirements

• Proficiency in supply chain planning tools and business systems such as Logility Voyager, Smart Software, Oracle, Pronto, and Microsoft Office; advanced Excel skills strongly preferred.
• Strong understanding of demand forecasting, capacity planning, and S&OP principles.
• Experience creating data visualizations, dashboards, charts, and executive-level reporting.
• Experience leveraging AI-enabled tools and advanced analytics to enhance demand forecasting, scenario planning, and decision support.
• Comfort interpreting AI-generated insights and translating outputs into actionable business recommendations.
• Working knowledge of statistical concepts including standard deviation, forecast error, bias, safety stock, and MAPE.
• Hands-on brand licensing experience, skilled at coordinating licensed partners is a plus.
• Strong analytical, problem-solving, and critical-thinking skills.
• Clear, effective written and verbal communication skills, with the ability to present insights to both technical and non-technical audiences.
• Highly organized, self-motivated, and capable of managing multiple priorities under time constraints.

This role is open to candidates with diverse backgrounds. While a bachelor's degree in Economics, Statistics, Mathematics, Business, or a related field is beneficial, it is not required. We encourage candidates with a strong work ethic, the ability to learn, and relevant experience to apply, even if they don't meet every qualification.

Why should you apply?

• Supportive, inclusive, and collaborative work culture
• Competitive compensation and bonus opportunities
• Career development and leadership training programs
• Tuition reimbursement and professional certifications
• Comprehensive medical, dental, and vision plans with generous HSA contribution
• 401(k) with employer match
• 100+ years of success and stability in a global organization
• Commitment to ESG, community giving, and sustainability

Shift: Monday-Friday. This is an on-site position requiring 4 days a week at office and the option of one day per week flex/remote. Pay: DOE