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All American Asphalt
IT Support TechnicianAll American Asphalt • Corona, California, United States
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IT Support Technician

IT Support Technician

All American Asphalt • Corona, California, United States
25 days ago
Job type
  • Full-time
Job description

Salary: $41,600 - 52,000 per year

Requirements:
  • Minimum of 1 year of experience in computer knowledge
  • At least 1 year of experience in computer troubleshooting
  • Basic technical knowledge related to IT systems
  • Strong communication and interpersonal skills
  • Ability to prioritize and manage multiple tasks effectively
  • Capability to produce comprehensible user and troubleshooting documentation
  • Experience in providing direction and guidance to users regarding technological issues
  • Skill in analyzing and resolving basic computer problems
  • Ability to communicate technical instructions clearly to users
  • Must be able to pass a criminal background check and drug test prior to employment
Responsibilities:
  • Deliver technical support for troubleshooting and maintaining hardware, software, and network issues
  • Provide individual training and instruction on new or updated technologies to users
  • Maintain and update records; document projects and user instructions
  • Track inventory of equipment and materials; perform data entry for project documents and reports
  • Execute routine support, maintenance, and testing for technology systems; troubleshoot basic hardware, software, and network failures
  • Assist in evaluating hardware and software acquisitions and network upgrades
  • Install, configure, and maintain computers, workstations, and related devices
  • Complete miscellaneous job-related tasks as assigned
  • Utilize our ticketing system to create detailed logs and technical documentation
  • Communicate essential issues with the team and coordinate operational procedures that may impact workflow
  • Escalate complex issues to Tier 2 support as necessary, while managing customer expectations for follow-up
  • Foster positive working relationships with all team members
Technologies:
  • Hardware
  • Support
  • Network

More:

At All American Asphalt, we are seeking a dedicated individual to join our team in a full-time role. We offer competitive pay ranging from $20.00 to $25.00 per hour, along with a comprehensive benefits package that includes 401(k), health insurance, dental insurance, life insurance, vision insurance, and paid time off. Our work environment is primarily office-based, though it may require occasional outdoor work and travel. We are committed to providing equal opportunities and fostering an inclusive workplace, free from discrimination and harassment based on any protected characteristic.

last updated 15 week of 2026

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IT Support Technician • Corona, California, United States

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