Principal Network Engineer

Position Overview:

• Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi-departmental or county wide functions; acts as a project / team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives.
• Positions in this class head a major information technology section, program or initiative and may supervise lower-level information technology professionals.
• Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation.
• This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources.

Responsibilities:

• This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department.
• Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
• Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and / or updated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements.
• Consults with customer / user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and / or up dated systems and procedures; recommends improvements in operations and administration of existing systems.
• Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor workflow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
• Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule.
• Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks.
• Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary.
• Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
• Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate.

Qualifications:

• Cisco Technology Expertise: Proven expertise in configuring, managing, and troubleshooting a wide range of Cisco networking equipment, including routers, switches, firewalls, and wireless solutions. Advanced proficiency in working with the latest Cisco technologies, such as Cisco ACI, DNA Center, SD-WAN, and intent-based networking solutions. Routing experience in BGP, OSPF, EIGRP, HSRP, QOS, STP / RSTP / MSTP. In-depth understanding of core Routing and Switching TCP IPv4 & IPv6 protocols, DNS, DHCP, SNMP, VLAN, VPN, MPLS, etc. Configure and maintain Cisco Firepower rule sets for security management.
• Network Design and Optimization: Demonstrated ability to design and implement network architectures that align with County objectives, emphasizing efficiency, reliability, and security. Proven experience in optimizing network performance, minimizing downtime, and ensuring seamless connectivity. Have experience designing, implementing, troubleshooting, and managing various networks, topologies, firewalls, Virtual Local Area Networks (VLANs), Cisco hardware and security mechanisms.
• Security and Compliance: In-depth knowledge of Cisco security solutions and protocols, including experience in implementing and maintaining robust security measures to safeguard against cyber threats. Familiarity with industry standards and compliance requirements, ensuring network security and data integrity. Be able to maintain the security and accessibility of the network.
• Troubleshooting and Incident Response: Strong analytical and problem-solving skills with a track record of effectively diagnosing and resolving complex network, communication, and hardware issues. Experience in developing and implementing incident response plans to minimize the impact of network disruptions. Have strong multitasking skills to analyze, plan, coordinate, implement, support, and administer the county-wide network that includes Transmission Control Protocol / Internet Protocol (TCP / IP), local area networks, wide area networks, wireless networks (Wi-Fi), and Virtual Private Networks (VPN). Understanding of the OSI model. Familiarity with ITIL v3 standards, procedures, policies.
• Team Collaboration and Leadership: Strong leadership skills with an ability to collaborate with cross-functional teams, providing technical leadership and mentorship. Self-motivated with the ability to work autonomously and make decisions based on technical confidence within mobility and core technology. Effective communication abilities, ensuring clear and concise documentation of network configurations and changes. Capability to understand County department requirements and provide tailored network solutions. Project management skills, enabling the successful completion of multiple projects within specified deadlines. Proficiency in managing external vendor services and implementation initiatives. Demonstrated expertise in developing and maintaining network documentation, along with establishing appropriate procedures. Positive demeanor for effective communication and interaction with others. Ability to analyze and facilitate the acquisition, installation, and application of vendor-supplied software and hardware products. Strong attention to detail in all aspects of work.
• Bachelor's degree from an accredited college or university, preferably in Information Technology or related field.
• Experience: Six years of information technology systems and / or application development and support experience including two years of project lead or supervisory responsibility.
• Additional experience may substitute on a year for year basis for the educational requirement.
• Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge.

Preferred Skills:

• Cisco certifications are a huge plus, especially experience with Cisco technologies.
• CCNP
• CCIE

Pay Rate: $87 - $92 / Hour

If hired, you will enjoy the following ECLARO Benefits:

• k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

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