Desktop EngineerTata Consultancy Services • Milwaukee, WI

Desktop Engineer

Tata Consultancy Services • Milwaukee, WI

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

1. Install and configure desktops, laptops, mobile devices, and
associated peripherals and related software
2. Perform onsite updates, configuration changes, or software
installations and security patches
3. Perform bulk MACDs
4. Provide technical support and setup during special events such as
conferences
5. Provide onsite technical assistance to Authorized Users
6. Provide technical support and setup during special events such as
conferences
7. Excellent Troubleshooting Skills on Desktops, Laptops,
Windows Operating System and hardware issues
8. Experience in Hardware knowledge (Dell, HP, IBM Desktop),
basic hardware (Server, Blade, Storage, Tape Library, Network
Devices, Firewall, Cabling and troubleshooting Network
issues
9. Experience in providing VIP support
10. Excellent listening skills & ability to communicate clearly and
fluently in English
11. Should be able to travel (Drive down) to nearby customer
locations when necessary
12. Co-ordination with offshore team and Third-party Vendors for
break-fix.
13. Flexibility to work in on-call support for critical issues during
weekend/after business hours
14. Participate in weekly/ monthly/ customer meeting and provide
activities report.

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Desktop Engineer • Milwaukee, WI

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