Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team culture, an open-door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us on our mission to improve the financial well-being of our members!
Payment Processors perform the following functions:
• Review and set up new member ACH services.
• Provide external and internal member service regarding all ACH activity on member accounts.
• Process any change requests relating to ACH activity.
• Process ACH debit and credit origination exceptions by either posting or reversing.
• Process member ACH entry disputes.
• Daily file balancing of originated and received activity
• Assist internal and external auditors for audit exams.
• Assist branch and department staff with any payment processing related issues.
• Recommend new or innovative ideas to improve overall work environment.
• Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
• Professional and efficient communications with all departments promoting synergy.
• Exhibit a high degree of integrity, trustworthiness, and professionalism always.
• Exude a positive and professional attitude with members and partners consistently.
• Perform other duties as assigned.
Qualifications include:
• Possess excellent customer service skills along with strong verbal and written communications skills.
• Accredited ACH Professional (AAP), National Check Professional (NCP) or other payments related certification.
• 3 to 5 years of banking experience.
• Good working knowledge of Microsoft Office.
• Associate degree in accounting or business-related field.
MIDFLORIDA Perks:
• Stability
• Opportunity for growth
• Paid time off and paid holidays
• Tuition assistance after 6 months of service
• 401K Plan with employer matching
• Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family
• Employee Assistance Program- No waiting period to access benefit
• Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Payment Processing Professional • Lakeland, FL
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