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Mr. Gatti’s
General ManagerMr. Gatti’s • Broken Arrow, OK
General Manager

General Manager

Mr. Gatti’s • Broken Arrow, OK
30+ days ago
Job type
  • Full-time
Job description

Gatti's Pizza is looking for an experienced General Manager for the overall management of the day-to-day restaurant operations. The General Manager is responsible for the on-going coaching, motivating and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment.

Essential Functions

  • Ensures excellent guest service that meets or exceeds expectations.
  • Ensures that the restaurant is adequately staffed to meet guest needs.
  • Manages recruitment of hourly employees.
  • Initiates and follows through on corrective action of hourly employees.
  • Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development and training.
  • Ensures all employees follow established guidelines for product quality, availability, and excellence.
  • Manages inventory, ordering and receiving.
  • Practices prescribed facility cleanliness, maintenance, and safety practices.
  • Manages in compliance with Gatti’s policies and procedures and all local, state and federal regulations.
  • Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates corrective action as required.
  • Handles the development of short and long term financial and operational plans for the restaurant in support of corporate objectives.
  • Maintains a labor schedule that meets customer demand.
  • Maintains weekly paperwork, cleanliness and organization of the office, and with enforcing company policies.
  • Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.
  • Recommends local store marketing programs to build sales and implements programs as directed.
  • Maintains applicable preventative maintenance programs.
  • Ensures the security and safety of the restaurant, its Guests and Employees.
  • Holds employees and self-accountable for methods, standards, and results.
  • Special projects as directed.
  • Any other duties deemed necessary.
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General Manager • Broken Arrow, OK

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