Project Worker, Coffee Shop, Dublin
Location: Dublin
Contract: Full Time, 2 year Fixed Term contracts available
The purpose of this role is To work as part of a team providing a warm, welcoming, professional service that provides access food & shelter as well as access to advice and information services. The Coffee Shop supports single adults experiencing or at risk of homelessness. The Coffee Shop provides a safe environment which facilitates social inclusion and empowers customers to access appropriate support services.
7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy,
Supports: Employee Assistance Program, Reflective Practice, Supervision, Well being initiatives, weekly team meetings, Housing First training, Therapeutic Crisis Intervention (TCI) training
What you will do:
Work within the framework of the overall objectives of Focus Ireland, ensuring all duties support the strategic aims of the organisation.
Adhere to all Focus Ireland policies and procedures, including those specific to the Coffee Shop.
Deliver services in line with the Focus Ireland model and recognised standards of best practice.
Remain vigilant to any Health, Safety, or Welfare risks in the workplace and report concerns to the Line Manager or Health & Safety Representative.
Work on-site in the Coffee Shop in full compliance with all relevant Focus Ireland policies.
Work a flexible seven‑day roster in order to meet the needs and objectives of the service.
Take responsibility for completing assigned daily roles and tasks within the Coffee Shop.
Engage in ongoing Customer Involvement activities to support participation within the service.
Provide a safe and welcoming environment by helping to reduce or prevent incidents or harmful behaviours, in line with Focus Ireland’s TCI and Managing Violence policies.
Interact with customers appropriately, observe and respond to behaviours, manage emergencies in accordance with guidelines, and report and record incidents for communication to the wider team.
Assist in maintaining the cleanliness of the service as part of daily operational duties.
Keep accurate and up‑to‑date records, including contact logs, daily notes, and written Incident or Child Protection Reports.
Mentor new staff when required and model good work practices in line with organisational standards.
Provide monthly reports as requested by management.
Work collaboratively with other Focus Ireland teams and with external statutory and voluntary agencies where appropriate.
Attend all required internal and external meetings, handovers, and training sessions.
Participate in regular supervision sessions with the Line Manager.
Work with the Line Manager to continuously develop the role, ensuring all tasks are carried out effectively and appropriately.
Undertake any additional duties that may reasonably be assigned in consultation with the Line Manager.
What you will need:
A Third Level qualification at degree level in the area of social care i.e. youth work, social studies, addiction, psychology, etc and/or be a CORU registered Social Care Worker
At least 2 years’ experience in the social care field working with disadvantaged persons.
Experience of supporting marginalised persons with high risk and challenging behaviour.
A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status.
Relevant experience of working in a team which shares a common goal
A working knowledge of services in the homeless sector.(Desirable)
An awareness of child protection issues and ways of responding appropriately to any concerns.(Desirable)
Focus Ireland is an equal opportunities employer
#FI2
Project Worker, Coffee Shop, Dublin • US
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