The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 00726 Arlington TX
Parts And Accessories Specialist.Parts and accessories specialists are responsible for ensuring customers have access to the correct parts and accessories for their boating needs.The ideal candidat... Show more
Operations Specialist (Tues - Sat).Job Category: Field Operations.Prepare documentation, dock receipts, bills of lading, export declarations.File SED's (Shippers Export Declarations).Track and trac... Show more
Outside Parts Sales Representative.As a Parts Counterperson, you're one of the most important team members at Norm Reeves Hyundai Irving.You're responsible for growing our wholesale business by mai... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more
SPOC/Loss Mitigation Opportunity.We are a professional staffing firm, working with organizations across the country to place exceptional candidates.Currently, we have a SPOC/Loss Mitigation opportu... Show more
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more
Warehouse Associates for QA Dresses Dept!.Our warehouse associates will be working in.Monday through Friday from 8:30 AM - 5:00 PM.This is a full time, temp-to-hire Warehouse Associate opportunity.... Show more
In this role, you will work closely with our procurement centers in the entire purchasing process of supplies; ensuring contract compliance and assisting in product research to warrant the greatest... Show more
Location: Arlington, TX, US, 75241.Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 ma... Show more
Logistics Management Specialist II/h2pThe Logistics Management Specialist II serves as a key contributor to the planning, execution, and oversight of logistics programs with a specialized focus on ... Show more
Waste Management is seeking Trash Collectors / Sanitation Workers to assist with residential and commercial waste collection on assigned routes.Sanitation Workers are responsible for riding on the ... Show more
Work Location: Home Office - Coppell, TX.Onsite: Tuesdays, Wednesdays, Thursdays.Work from Home: Mondays, Fridays.The Senior Buyer (Patio) is a key strategic leader responsible for developing and e... Show more
Freight Broker / Transportation Sales Rep.Capital Professionals is assisting our proven and long-term provider of transportation and logistics services with operations across the US in searching fo... Show more
At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward.Concordance is committed to our guiding princip... Show more
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more
Material Control Specialist is responsible for maintaining the integrity and performance of the inventory in assigned distribution centers (DCs).To achieve this objective, you will own the followin... Show more
Asset Specialist - 12hr Night Shift.Position Type: Dispatch Job Shift 12hr Travel Percentage: None Category: Quarterly Plan.Hours: Rotating shift 6pm to 6am.This position is responsible for the str... Show more
Logistics Subject Matter Expert.KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through three core capabilities: data ana... Show more
Logistics Support Engineer - PAC 3 Launcher Repair & Return.You will be the Logistics Support Engineer - PAC 3 Launcher Repair & Return for the Logistics & Sustainment Engineering (LSE) team.Our cr... Show more
SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the... Show more
){kind=logo}
