Essential Job Functions:
· Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
· Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
· Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
· Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
· Recommend deli or bakery items to customers to ensure they get the products they want and need.
· Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
· Prepare foods according to the food temperature logs and follow cooking instructions.
· Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
· Adequately prepare, package, label and inventory ingredients in merchandise.
· Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
· Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
· Label, stock and inventory department merchandise.
· Report product ordering/shipping discrepancies to the department manager.
· Understand the store's layout and be able to locate products when requested by customer.
· Stay current with present, future, seasonal and special ads.
· Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
· Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
· Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
· Promote trust and respect among associates.
· Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
· Adhere to all food safety regulations and guidelines.
· Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
· Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
· Notify management of customer or employee accidents.
· Ability to work cooperatively in high paced and sometimes stressful environment.
· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
· Ability to act with honesty and integrity regarding customer and business information.
· Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
· Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Bakery/Deli Clerk • Dearborn, MI, United States
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