Talent.com
TradeJobsWorkForce
Client Success ManagerTradeJobsWorkForce • 94102 San Francisco, CA, US
Client Success Manager

Client Success Manager

TradeJobsWorkForce • 94102 San Francisco, CA, US
30+ days ago
Job type
  • Full-time
Job description
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retention. Lead group coaching call for clients in our program suite Creating OR curating content/curriculum for our students to grow their businesses. Reporting on total client count, satisfaction % based on feedback surveys, client success and other various metrics related to the overall client experience Handling escalations and refund requests when they arise and creating a refund or escalations response process for future consistency Curate or host group calls with guest experts/SME's for the benefit of the students. Updating client interactions within Infusionsoft/Pipedrive, (our CRMs) Responsible for the management client FB groups, including internal promotions, promo content, and virtual events. Managing updates to content for all programs, and training the CS team members on the curriculum. Also responsible for the promotion of content updates to the clients either through the FB groups, text blasts, or through email Manage a team of 2-3 people who can aid in client success in these key areas: Branding, Offer & Copywriting advice, Mindset/Fundamentals of business, Sales & Objection Handling, Media Buying/Paid Advertising, and Funnels. Managing involves: Hiring talent, training talent, managing & maintaining performance reviews/ratings of talent, managing execution & implementation groups (the system for clients to be held accountable and move through the program) Interview & manage case study material: Client interviews
Create a job alert for this search

Client Success Manager • 94102 San Francisco, CA, US

Similar jobs

Client Solutions Manager

Slice Merchant ServicesRodeo, CA, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted • New!

Scaled Customer Success Manager

PylonSan Francisco, CA, United States
Full-time

At Pylon, We're Building The Future Of B2B Post Sales.Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and cust... Show more

 • Promoted

Customer Success Manager

PuzzleSan Francisco, CA, United States
Full-time

At Puzzle, we're fundamentally reimagining accounting software.Our platform seamlessly integrates with modern fintech tools, offering founders and finance teams a real-time and comprehensive view o... Show more

 • Promoted

Customer Success Manager

Veracity SolutionsSan Francisco, CA, United States
Full-time

San Francisco, California (Remote).Onboarding Prospective Customers.Conduct onboarding calls with prospective customers, train them to use the product, complete technical implementation steps, and ... Show more

 • Promoted

Customer Success Manager - Portfolio Accounts

AsanaSan Francisco, CA, United States
Full-time

Customer Success Manager (CSM).Our Portfolio Customer Success team is responsible for adoption and retention across a large customer base.We're looking for a Customer Success Manager (CSM) to partn... Show more

 • Promoted

Customer Success Manager

PumpSan Francisco, CA, United States
Full-time

Customer Experience Team Member.As a member of our stellar customer experience team, you will work closely with some of the fastest growing companies in the world as their direct line of contact an... Show more

 • Promoted

Customer Success

KreaSan Francisco, CA, United States
Full-time

Founding Customer Success Manager.Krea is building next-generation AI creative tools for artists, designers, and studios.Our mission is to make AI intuitive, controllable, and genuinely useful for ... Show more

 • Promoted

Operations & Customer Success

Paragon AISan Francisco, CA, United States
Full-time

Pilot Ai Business Operations Generalist.At Pilot AI, we are building the future of sales technology by using AI to unleash all of the information locked away in meetings, emails and calls for autom... Show more

 • Promoted

Customer Success Manager

PlainSan Francisco, CA, United States
Full-time

Plain is redefining customer support for the next generation of B2B companies.We're building the fastest, most powerful platform to help companies move beyond reactive support and build real custom... Show more

 • Promoted

Mid-Market Customer Success Manager

HarveySan Francisco, CA, United States
Full-time

At Harvey, we're transforming how legal and professional services operate.By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical kno... Show more

 • Promoted

Customer Success

MeterSan Francisco, CA, United States
Full-time

Every purchase you make, video call you join, it is all packets flowing through networks.But those networks have not changed for decades.They are brittle, complex, and surprisingly hard to set up i... Show more

 • Promoted

Customer Success Manager (Remote)

Dagster LabsSan Francisco, CA, United States
Remote
Full-time

About usAt Dagster Labs, we're an early-stage, well-funded startup team with a proven track record of shipping open-source software with global adoption.Our mission is to empower organizations to c... Show more

 • Promoted

Customer Success

Recentive AnalyticsSan Francisco, CA, United States
Full-time

Recentives business and operations team.In this role, youll work closely with customers from onboarding through renewals and expansions while ensuring all users and organizations capture maximum va... Show more

 • Promoted

Senior Customer Success Manager - Cybersecurity, Remote

ProofpointSan Francisco, CA, United States
Remote
Full-time

A leading cybersecurity firm in San Francisco is looking for a Senior Customer Success Manager to guide customers in realizing the value of their purchases.This role involves direct interaction wit... Show more

 • Promoted

Scaled Customer Success Manager

NotionSan Francisco, CA, United States
Full-time

Manage a large portfolio of customers in AMER.Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs.Design and run at-scale outreach campaign... Show more

 • Promoted

Customer Success Manager

GetChange CorpSan Francisco, CA, United States
Full-time

San Francisco, California, United States Job Openings Customer Success Manager.At Change our mission is clear: to power every dollar donated online.Change's platform enables businesses to donate to... Show more

 • Promoted

Customer Success Manager

PillarSan Francisco, CA, United States
Full-time

Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their businesses!.Pillar is "Shopify... Show more

 • Promoted

Partner Success

Recruiting From ScratchSan Francisco, CA, United States
Full-time

Onboard new recruiting partners, guiding them through setup and best practices to drive engagement and results.Serve as the primary contact for partner inquiries, troubleshooting issues and providi... Show more

 • Promoted

Chief Client Success & Growth Leader (Remote)

UpMetricsSan Francisco, CA, United States
Remote
Full-time

A forward-thinking impact technology firm seeks a Vice President of Client Success to lead the Client Success organization, drive retention excellence, and ensure strategic alignment with business ... Show more

 • Promoted

Customer Success Manager (remote US)

SpaceliftRedwood City, CA, United States
Remote
Full-time

Spacelift is an infrastructure orchestration platform that manages your entire infrastructure lifecycle--provisioning, configuration, and governance.It integrates with all your infrastructure tooli... Show more