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NOC TechnicianMassGenics • Annapolis, Maryland
NOC Technician

NOC Technician

MassGenics • Annapolis, Maryland
30+ days ago
Salary
$30.00 hourly
Job type
  • Full-time
Job description
A client of Innova Solutions is immediately hiring a NOC Technician
  • Position type: Full-time, Contract to possible extension or hire
  • Duration: 6 Months
  • Location: Annapolis, MD
  • Shifts: 3pm-11:30pm EST

As a Network Technician (NOC ) you will:
  • Monitors network management system and engage telecom providers to drive restoral efforts.
  • Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information.
  • Solves systems and network problems/questions with limited scope and complexity.
  • Applies technical knowledge to oversee high availability IP networks, messaging systems.
  • Identifies resolutions of routine technical queries
  • Takes guidance from other team members or management to resolve fewer routine issues.
  • Works with Senior Team Members to resolve moderate to complex issues with critical customer services.
  • Monitors and troubleshoots system performance, troubleshoots, resolves, or escalates network issues.

The ideal candidate will have:
  • Network+ Certification
  • HS Diploma/GED with 2 years of experience OR AA/AS degree or other 2-year post high school training with a minimum of 1-2 years of relevant experience
  • Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing.
  • Knowledge and understanding of ITIL/ITSM concepts and practices.
  • Experience troubleshooting Cisco devices.


Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.

Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!

Navyasree Dakarapu
(+1) 303-694-5491
Navyasree.Dakarapu@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: $30/hr to $33/hr
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
  • Named One of America’s Best Employers for New Grads by Forbes (2024
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications

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NOC Technician • Annapolis, Maryland

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