Talent.com
VITAS Healthcare
Coordinator AdmissionsVITAS Healthcare • Miramar, FL, United States
Coordinator Admissions

Coordinator Admissions

VITAS Healthcare • Miramar, FL, United States
30+ days ago
Salary
$20.00–$24.00 hourly
Job type
  • Full-time
Job description
  • Process new referrals that arrive by telephone, email, fax and website inquiries, in the manner best fitting the needs of the referral source.
  • Responsible for routine follow up on multiple lists of pending patient charts daily.
  • Enter accurate information to support data integrity and maximize reimbursement.
  • Verify Medicare and Medicaid hospice benefits.
  • Notify Managed Care Department of commercial insurances and managed health care plans.
  • Notify the Marketing Representatives of each new referral outside of the working hours the Program Scheduler, 8pm-8am local time and weekends.
  • Call patients and families and offer a same day appointment to ensure a timely admission.
  • Seek assistance of the Program Scheduler to determine appropriate staffing and coverage for appointment needs during the hours of 8am-8pm local time, Monday through Friday.
  • Explain hospice benefits and services to patients and families as needed.
  • Assign appointments to VITAS Admissions Representatives and provide them with appointment report outside of the hours the Program Scheduler is working, 8pm-8am local time and weekends.
  • Complete admission consent paperwork as needed.
  • Update referral sources on the status of their referred patients when appropriate.
  • Establish and maintain effective relationships with internal and external customers.
  • Take report from VITAS Admissions Representatives and accurately document the outcome.
  • Verify discharge plans and facilitate the delivery of Home Medical Equipment prior to discharge.
  • Supports coworkers and encourages a sense of teamwork amongst peers.
  • Provide training and mentoring to new team members as assigned.
  • Other duties and special projects as determined by the department supervisor or director.
  • Participate in morning check in meeting with the Program Scheduler to review staffing/scheduling needs for the day.
  • Will support the VITAS Mission, Core Values, and Care Connection Center cultural platforms at all times.
QUALIFICATIONS
  • Two or more years related experience in medical terminology and/or in a call center environment
  • Ability to attain goals in a fast-paced, dynamic environment
  • Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
  • Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service
  • Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm
  • Prior experience in working collaboratively with other functional leaders to drive action plans.
  • Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
  • Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
  • Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions
  • Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.
  • Ability to type at least 40 WPM
  • Bilingual in English/Spanish a plus
EDUCATION
  • Completion of high school or basic education equivalency required.
  • Medical or business office education or training desired
SPECIAL INSTRUCTIONS TO CANDIDATES
  • EOE/AA M/F/D/V
Create a job alert for this search

Coordinator Admissions • Miramar, FL, United States

Similar jobs

Admissions Coordinator

NspireHialeah, FL, USA
$55,000.00 yearly
Full-time
Quick Apply

Looking for qualified Admissions Coordinator to join our team at Nspire Miami Lakes, Hialeah FL!.Admissions Coordinator Liaison.Competitive pay, along with holiday pay and paid time off (PTO) progr... Show more

Health Unit Coordinator

Memorial Healthcare SystemPembroke Pines, US
Full-time

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision.Must be able to work in a stressful enviro... Show more

 • Promoted

Logistics Coordinator

Staff Management | SMXHialeah, FL, United States
Full-time

Logistics Coordinator Opportunity.With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment... Show more

 • Promoted

Logistics Coordinator

Automotive ArtHialeah, FL, United States
Full-time

The Logistics Coordinator is responsible for managing the order process with an assigned group of customers, ensuring that products are supplied on time and error free.The position plays a key role... Show more

 • Promoted

Clinical Coordinator-Nursing

Southeastern CollegeMiami Lakes, FL, USA
Full-time
Quick Apply

The Clinical Coordinator manages the clinical education component of the curriculum.The Clinical Coordinator position plans, coordinates, facilitates, administers, and monitors, activities on behal... Show more

Senior Admissions Coordinator

Southeastern CollegeMiami Lakes, FL, USA
Full-time
Quick Apply

The key role of the Senior Admissions Coordinator is to assist the Director of Admissions (DOA) in overseeing the admissions team as directed by the DOA.The Senior Admissions Coordinator is respons... Show more

Post-Closing Coordinator (Salary Grade 10)

Amerant BankMiramar, FL, US
Full-time

The Post-Closing Coordinator assists with the review of signed loan documents after execution for completeness and accuracy.The Post-Closing Coordinator will manage loan documents by following up o... Show more

 • Promoted

First Cost Account Coordinator

BBC InternationalPlantation, FL, US
Full-time

Are you a detailed and extremely organized person that is looking for a fast-paced and multi-faceted environment that allows you to stretch your skills and display critical thinking in your everyda... Show more

 • Promoted

Triage Coordinator

South Florida Donor NetworkMiami Lakes, FL, United States
Full-time

The Triage Coordinator supports the mission, goals and strategic plan of the OPO by managing and evaluating new and pending potential organ donor referrals.The Triage Coordinator will also assist i... Show more

 • Promoted

Right-of-Way Permit Coordinator

City of Hialeah Municipal GovernmentHialeah, FL, United States
Full-time

Right-of-Way Permit Coordinator.Distinguishing Characteristics of Work.The Right-of-Way Permit Coordinator supports the Streets Department by reviewing, processing, and managing all permit applicat... Show more

 • Promoted

Coordinator - Medication Safety and Quality

Memorial Healthcare SystemPembroke Pines, US
Full-time

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision.Must be able to work in a stressful enviro... Show more

 • Promoted

Content and Reputation Coordinator

Diamonds InternationalMiramar, FL, United States
Full-time

This role is built for someone who thinks in content and enthusiastically uses AI tools daily to produce high-quality content.You will be responsible for creating engaging content that supports our... Show more

 • Promoted

Coordinator - Transplant and Cellular Therapy Data

Memorial Healthcare SystemPembroke Pines, US
Full-time

Complexity of Work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.Must be able to work in a stressful environment and take appropriate actio... Show more

 • Promoted

Family Services Coordinator

South Florida Donor NetworkMiami Lakes, FL, United States
Full-time

The Family Services Coordinator supports the mission, goals and values of Nevada Donor Network, Inc.NDN) by screening and evaluating potential donors.The Family Services Coordinator is responsible ... Show more

 • Promoted

Surgical Recovery Coordinator (Tech)

South Florida Donor NetworkMiami Lakes, FL, United States
Full-time

The Surgical Recovery Coordinator (SRC) I supports the mission, goals and strategic plan of the OPO by providing clinical support to facilitate safe, efficient procurement of organs.The SRC I posit... Show more

 • Promoted

Provost & Senior Vice President, Academic Affairs

ConfidentialPembroke Pines, FL, United States
Full-time

Provost & Senior Vice President, Academic Affairs.Distinguished community college.The Company is in search of a Provost and Senior Vice President for Academic Affairs.The successful candidate will ... Show more

 • Promoted

Guest Service Coordinator

Headquarter ToyotaHialeah, FL, United States
Full-time

Automotive Guest Service Coordinator.Guest Service Coordinators engage with service leads generated through online marketing campaigns, the dealer website, and incoming calls.The fast-paced environ... Show more

 • Promoted

Admissions Coordinator

Southeastern CollegeMiami Lakes, FL, USA
$50,000.00 yearly
Permanent
Quick Apply

The key role of Admissions Coordinators is to engage and on-board new students.The Admissions Coordinator is typically the first contact a prospective student has with Southeastern College.The natu... Show more

Procurement Transplant Coordinator

South Florida Donor NetworkMiami Lakes, FL, United States
Full-time

The Procurement Transplant Coordinator I (PTC I) support the mission, goals and strategic plan of the OPO by evaluating potential organ donor referrals, medically managing organ donors, allocating ... Show more

 • Promoted

Marketing Coordinator

Careers Integrated Resources IncHialeah, FL, United States
Full-time

A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.IRI has built its reputation on exce... Show more