***Will need to go on-site and pick up equipment on day 1 and then fully Remote***
Education Required:
• High School Diploma
Certifications required and preferred:
• None
Top (3) Required Skills:
• Background in member/patient grievance and appeals case processing
• Strong organizational and time management skills
• Ability to multitask in a fast-paced environment
Preferred Skills:
•6 years of customer service
• Heavy writing and speaking with customers over the phone
• Microsoft Excel and Word
• Healthcare environment is a plus. (BlueShield, Aetna, Healthcare providers significant plus)
Top Daily Responsibilities:
• Research and respond to member grievances and appeals
• Meet regulatory requirements
• Improve Member Experience
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**