Security Specialist II

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Job Summary

The Security Specialist II (SSII) is a journeyman level position made up of several components as follows: Workforce Support Center, Visitor Control (VC), Conference Center (CC), Escort, Registry, SCIF Service, and Database Maintenance. Responsible for controlling site access, issue badges and ID cards, parking passes, and ensuring all personnel follow site security, safety protocols and procedures.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Workforce Support Center: Accurately create, issue, collect Intelligence Badges, Common Access Cards, Keys, Hangtags, Visits, Mobility Scooters and Passport Photos using several computer systems like the Security Management System Software, Access Database, PeopleSoft, RAPIDS/DEERS and other systems. Assist customers on a wide range of topics and be prepared to respond to all customer questions. Processes clearances for departing and arriving personnel.

• Visitor Control: Perform tasks for verifying clearances and authorizing personnel via the C-CURE/SMS computer system, or by contact with the badging office, issue temporary badges, and assist in expediting personnel entering and exiting the facility via access control points.

• Conference Center: Provide access control to ensure only properly credentialed personnel enter the facility. Generate furniture set-up work requests (WRs) and monitor facility for cleanliness and initiates WRs for non-functioning items.

• Registry: Receive, wraps, and ships classified (Secret and Top Secret) material using appropriate FEDEX, UPS, Postal Service, and Defense Courier Services. Populate and maintain related database. Create Courier Cards and Couriers classified information within active region.

• SCIF: Provide access control service, complies with NGA/DOD/Intelligence Community Directives/Regulations, and guidance. Interface with NGA Police and Government Site Security. Often, provides various security reports.

• Escort: Ensure the uncleared personnel to whom they are assigned are always monitored, have no exposure to classified data, have been briefed on prohibited items, and comply with security regulations. Check security badges to verify security clearances. May be assigned as an attendant at an access entry point to ensure only personnel with the proper clearance enter and exit assigned area.

Additional Responsibilities

• May be assigned to work at either the St. Louis or Arnold campus. Must be able to operate Security Management System (SMS/C/Cure), Sensitive but Unclassified and Classified Computer Systems.

  Escort duties may require evening and weekend hours.

  Adhere to contract mandated dress code. Uniform required for Conference Center, and Visitor Control in St. Louis).

  Perform pre-access brief to preclude prohibited items from entering a Sensitive Compartmented Information Facility.

  Perform general administrative tasks such as time sheets, leave requests, etc.

  Annually complete Certification process on RAPIDS/DEERS to become a Verifying Official.

  Supports quality control program to ensure organization complies with the contract Performance Work Statement.

  Annually pass Visitor Control Certification Examination.

• Provide excellent customer service and answer routine questions.

• Gather and file various forms and reports at multiple locations each month.

• Perform other duties as assigned.

Qualifications: Education, Experience, and Certification(s)

• A high school diploma or state certified equivalent required.

• 2 years’ security or related experience required.

• Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.

Knowledge, Skills, and Abilities

• Must be able to work with people internally and externally at all levels of an organization.

• Proficient in Microsoft Office, with the ability to become familiar with corporate specific programs and software.

• Be punctual—on-time, ready to work scheduled hours.

• Excellent oral/verbal communication skills.

• Detail-oriented and able to carry out work with the highest levels of accuracy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk, hear answer phones, keyboarding, open and close wall dividers, arm and disarm alarms, operate combination locks and open and closing of buildings. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information