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tesa
Sales / Customer Servicetesa • Grand Rapids MI, USA
Sales / Customer Service

Sales / Customer Service

tesa • Grand Rapids MI, USA
30+ days ago
Job type
  • Full-time
Job description
  • Location:
  • Function: Sales / Customer Service
Are you ready to revolutionize tape with us?

At tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers -

We are looking to add an International Product Manager to our team!

The is responsible for effectively driving development and market share gains of the Business Unit Electrical Systems product offerings in North America. This role collaborates closely with research and development, global product management, market development managers, production, supply chain, sales teams, as well as key customer and industry decision makers. The position is responsible for actively managing new product launches, market pricing, cost and quality improvements, and ensuring a competitive product range is available for sale.
What you'll do:
  • New product conception and development, in conjunction within the BU sales, market development manager, R+D, manufacturing and customer experts. Collaborate with relevant stakeholders during new product ideation phase is expected followed by subsequent ownership of the product development cycle.
  • Total cost management in collaboration with various departments. Ability to steer activities such as raw material changes, relocation of production and other measures with the target to continuously lower the ICP, improve quality and smoothly ramp up new products.
  • Product launch preparation in conjunction with relevant departments to drive market development
  • Build relationships with customers to share product expertise/training, understand competition and have a concise understanding of customers' needs and manufacturing processes
  • Apply product knowledge to support the ttNA quality system as required
  • Analysis and understanding of key competitive product assortment attributes, advantages and disadvantages that is documented and benchmarked on an on-going basis
  • Product portfolio analysis and subsequent actions, including pruning and pricing positioning recommendations aligned with the BU global pricing policy.
  • Partner with supply chain and manufacturing to ensure alignment with supply with demand
  • Align with marketing functions to help promote product assortment marketing content, white papers etc.
  • Ensure flow of information between BU objectives and regional marketing team to effectively drive growth in the market
  • Responsible for new item creation process including cost of materials estimation, packaging, sales materials, promotions and participation in marketing and sales events as needed
  • The holder of this position is responsible for the planning and monitoring of PNS / M1 development of the products under their responsibility as defined in the annual business plan (ABP). In case of unexpected deviations, root cause analysis is done, and countermeasures are defined and implemented together with sales and/or manufacturing.
  • Other duties as assigned.
What you'll need:
  • Bachelor's degree in engineering or marketing (MBA preferred)
  • 5+ years of industrial product management experience (automotive preferred)
  • Successful product development experience launching new products from ideation through commercialization
  • Cross-functional project management experience
  • Demonstrated pro-active mindset with natural curiosity and entrepreneurial spirit
  • Strong organizational and communication skills
  • Ability to travel between tesa’s Novi and Sparta offices as well as some international travel; up to 40% (passport required)
  • Ability to speak Spanish (preferred)
Posted: 9/20/24#LI-HYBRID
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Sales / Customer Service • Grand Rapids MI, USA

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