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ServerHBP Group • Baton Rouge, LA, US
Server

Server

HBP Group • Baton Rouge, LA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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[job_card.job_description]

WHO WILL LOVE THIS POSITION?

  • A hardworking and self-motivated individual who enjoys a fast paced work environment
  • An individual who can rise to the daily challenges of providing exceptional customer service

POSITION PROFILE :

A Server for IHOP not only delivers food and beverages to the guests, a Server ensures the quality of the food and the overall guest experience are both excellent.

ESSENTIAL FUNCTIONS :

  • Requires a flexible schedule for day and night
  • Consistently be able to assess, anticipate and meet guests needs and respond quickly without losing focus or projecting a mood that detracts from guests dining experience
  • Communicate in a professional manner with guests, coworkers and management
  • Must be able to adapt to different personalities of guests and coworkers without losing focus
  • Must have the ability to comprehensively understand the menu’s food and beverage items and communicate to guests effectively and accurately
  • Must recognize problems when they arise and be able to resolve them appropriately by using good judgment, tact and initiative according to company policy and procedure
  • Perform general accounting and mathematical skills and be able to correctly operate various mechanical devices such as Micros System and hot beverage makers
  • Must ensure a clean and organized workspace per side work guidelines issued by management.
  • Follow uniform guideline
  • Ability to understand and execute management s instructions, read written company memorandums, and communicates when he or she needs more direction
  • Other duties as assigned

    • REQUIREMENTS :

    Skills / Knowledge Required :

  • Provide legible communication and directions
  • Compute basic arithmetic

    • Ability to :

  • Perform job duties with attention to detail, speed and accuracy
  • Prioritize, organize, and follow up
  • Be a clear thinker, remaining calm and resolving problems using good judgment
  • Follow directions thoroughly
  • Understand guest s service needs
  • Work cohesively with co-workers as part of a team
  • Work with minimal supervision
  • Maintain confidentiality of guest information and pertinent hotel data

    • Qualification Standards :

  • Education : High school certificate or equivalent
  • Grooming : All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
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