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Pacific Dental Services
Healthcare CoordinatorPacific Dental Services • Wildomar, California, US
Healthcare Coordinator

Healthcare Coordinator

Pacific Dental Services • Wildomar, California, US
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

  • Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework

  • Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient

  • Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs

  • Executes the HC Handoff in partnership with each clinician on every exam patient

  • Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget

  • Professionally overcome common patient objections to starting treatment

  • Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment

  • Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office

  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required

  • Thorough understanding of business imperatives and how the role directly impacts metrics and results

  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework

  • Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care

  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always

  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies

  • Other duties and responsibilities as assigned

Qualifications

  • High School Diploma or general education degree (GED)

  • Travel might be required between offices

Preferred

  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business

Knowledge/Skills/Abilities

  • Knowledge of office practices, technology applications and patient insurances.

  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).

  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).

  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).

  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).

  • Influencer (active listener/observer of behavior; creates a win/win need for change)

  • Self-motivated, reliable individual capable of working independently as well as part of a team.

  • Ability to multi-task effectively without compromising the quality of the work.

  • Excellent interpersonal, oral and written communication skills.

  • Ability to handle and maintain extreme confidentially Patient records.

  • Organized, detail-oriented individual able to work in a fast-paced environment.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community
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Healthcare Coordinator • Wildomar, California, US

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