Technical Account Manager

Title: Technical Account Manager
Location: Bay Area, CA / (Hybrid / Remote Role)
Full-time Permanent position

Job Description
The ideal candidate should have a strong understanding of electronics circuit design, firmware, hardware, embedded systems, and related areas. They should be capable of translating design specifications from engineering teams into comprehensive proposals and project quotes. This role involves working closely with engineering teams to provide valuable solutions to clients, ultimately facilitating the journey from prototype to marketplace for our clients' products.

Responsibilities:
• Manage leads generated by the Sales & Marketing Department, guiding them from initial contact to closing sales and updating CRM records.
• Collaboratively define, evaluate, and create proposals for project scopes, involving interactions with prospects and remote/home-based staff.
• Cultivate and maintain strong relationships with prospects and clients to ensure ongoing business partnerships.
• Play a role in the company's growth by actively engaging in sales outreach, participating in business events, and contributing to marketing activities.

Success Metrics:
• Achievement of booking targets.
• Personal growth in technical knowledge.
• Enhanced capabilities in handling inquiries, proposal writing, and successful deal closures.
• Contributions to the establishment of new client relationships and the expansion of the company's reputation.
• Demonstrated cultural fit and effective inter-company communication.

Qualifications:
• 5-10 years of experience, preferably in a design services firm within the technology or product development sector, or a similar design/engineering/project/service-oriented firm.
• An engineering background, with a preference for Sales Engineering.
• Experience in sales within an electronic component company or similar organization.
• Previous roles in program management or engineering at a technology hardware company with responsibilities for technical, financial, and scheduling aspects.
• Deep familiarity with the task sequence involved in new product development.
• Proven ability to communicate with engineering executives and corporate decision-makers, handling projects ranging from $100K to $500K for a variety of companies, from startups to medium-sized corporations and large enterprises.
• Background in engineering, design, and project management, particularly in electronics, medical devices, and various industries, including sensor development, wearables, and emerging technologies.
• A Bachelor's or Associate's Degree (e.g., BSEE, BSME, BSCS, ASET) is advantageous.

About You:
You have a customer-centric mindset, always ready to assist, advise, and efficiently direct inquiries towards outcomes aligned with client or company objectives.
A background in Technical Engineering Services is preferred.
You possess strong analytical skills, allowing you to grasp, deconstruct, and recall highly technical product requirements, electronic functionalities, and implementation steps.
You are organized and reliable, capable of multitasking across discussions, document preparation, presentations, and negotiations. This includes managing virtual meetings, onsite client visits, and phone calls.

Compensation:
Competitive compensation package, including a base salary, commissions, bonus plans, and comprehensive benefits.

Candidate Evaluation Process:
The selection process involves a review of resumes, initial phone interviews, in-person meetings, technical evaluations of engineering, operations, and project management knowledge, assessments of project specifications, writing exercises, proposal creation evaluations, and reference checks.

Summary of Required Skills:
The ideal candidate should have expertise in Engineering Services, encompassing an understanding of electronics circuit design, firmware (with some software knowledge), hardware, embedded systems, and related areas. They should be proficient in translating design specifications from engineering teams into comprehensive proposals and project quotations. The role entails close collaboration with engineering teams to provide valuable solutions for clients, facilitating the transition from prototype to marketplace for clients' products.