Title: Accounts Receivable Clerk
Location: Baltimore, MD 21237
Duration: 4 Months (Temp to hire)
Description:
The hours for this position may vary between the following start times
8am, 8:30am and 9am with a 30-minute lunch break.
This position is onsite only.
POSITION OVERVIEW:
Responsible for posting customer payments in a timely/accurate manner, researching/reconciling account discrepancies, scanning payments into the bank, keeping accurate notes of all communication related to accounts within the Sapphire system.
The AR Representative will work closely with retailers, sales, warehouse, drivers, customer service, National Call Center and others to collect outstanding balances owed and resolve discrepancies.
Working knowledge of MS Office Word, Excel, Outlook.
GENERAL ACCOUNTABILITIES:
Post customer payments in an accurate/timely manner
Notify customers/sales of delivery term changes as needed
Monthly statement distribution-email specific accounts
Able to work independently without supervision and with others as a team
Maintain good working relationships
Ensure that customer service is held to the highest standard and customer accounts are reconciled and kept up to date with attention to detail and accuracy
Escalate situations to AR manager as needed.
Accurately/effectively handle a large volume of customer/driver calls.
Ability to problem solve under pressure with tight deadlines.
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