Who We Are and What We Do Legal Monkeys sets the standard for operational excellence for records collection.
Personal Injury law firms will hire companies (like us!) to call medical providers to receive medical records and bills on their behalf.
By doing so, the life of a case is expedited, which means more money and a faster return to a greater quality of life for clients of the law firm. We strive to foster professional and personal growth within our team. Our Records Specialists are responsible for being ambassadors and providing our clients with exceptional service.
Each Specialist connects with providers in genuine and authentic ways while achieving goals and having fun. Each team member plays an important role to the success of our business.
The Breakdown Interact with case managers and providers via phone, email, and chat Effectively retrieve medical records and bills for law firms Assess provider relationships to facilitate the most effective way to collect records Ensure special authorizations are completed Interact with providers with enthusiasm to accomplish daily goals Manage a block of business and reach individual volume goals Build genuine relationships with providers and coworkers Perform in a dynamic atmosphere while maintaining a remarkable level of professionalism Help to maintain a strong culture of winning and service through hard work and organization Think critically through unexpected problems Perform other duties as assigned Skills and Qualifications High School Diploma or GED Excellent written and verbal communication skills Working knowledge of standard office equipment preferred.
Our Core Values Play As A Team. By building each other up, we all get better, and - together - we get stronger.
Find A Better Way. We don't know how to settle.
We are always asking ourselves how to get better in everything we do.
Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others.
Need To Achieve. Never apologize for having high standards for yourself.
We wouldn't want anything less.
What would my hours and pay look like?
Records Specialist • Waco, TX, US
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