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Floor Coverings International
Project CoordinatorFloor Coverings International • St Petersburg, FL
Project Coordinator

Project Coordinator

Floor Coverings International • St Petersburg, FL
30+ days ago
Salary
$40,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.8 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire Production Coordinators across the nation. We are looking for hard-working, service-minded individuals.

The Floor Coverings International Project Coordinator is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.

Job Details & Perks:

  • Field interaction throughout our territory
  • Paid training provided
  • Full-time
  • Company vehicle or mileage provided for work appointments
  • Bonus potential
Key Responsibilities:

  • Act as main POC (point of contact) for customer once sale is closed by Design Associate
  • Meet with branch staff weekly to discuss recent sales and review customer expectations and product orders.
  • Site visits and follow up on delivery of materials required and ordered before job start at Oldsmar warehouse .
  • Schedule the job to meet the schedule of customer and installers.
  • Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
  • Communicate job progress daily with installers, office manager and customer
  • Discuss and obtain written permission for any changes in contracted work.
  • Coordinating any in the field purchase requirements to complete job
  • Deliver on expectations contracted in the sales process.
  • Walk the customer through job at completion and collect final payment.
  • Manage job to hit profit objective..
  • Resolve conflicts and complaints immediately.
  • Be available for Local Events and Shows.
  • Complete every job activities to include providing installers with tshirts, yard signs and placement of door hangers
  • Continue to educate self on new flooring.
  • Attend weekly meeting with Franchise Owner and team at scheduled time.
  • Updates logged daily with status of job and upcoming schedule.
  • Work weekly and monthly to hit sales installation goals.
  • Make decisions and act in accordance with Floor Covering International’s core values and mission.
Qualifications:

  • Integrity, punctuality, and professionalism.
  • Experience in flooring installation preferred.
  • Leadership skill to manage installers and handle conflict appropriately.
  • Excellent customer service focused communication skills.
  • Able to maintain organization while working on multiple sites.
  • Able to problem solve productively.
  • Able to make reasonable decisions.
  • Portrays a professional image.
  • Conversant in Spanish and/or Portuguese.
Compensation: $40,000.00 per year



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Project Coordinator • St Petersburg, FL

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