MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance.
Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC's Global database.
Maximize gross margin sales through careful analysis during the quote process.
Identify and act on opportunities to increase market share by growing sales.
Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate.
Assist outside sales and/or branch management in processing priority transactions.
Work to understand customers’ business and determine customers’ requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales.
Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
Work with internal MRC Global departments to set up and maintain accurate customer files (profiles).
Maintain and approve quality standards.
Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information.
Participate in meetings and training opportunities to enhance and maintain personal and product knowledge.
Monitor expected ship dates to ensure timely delivery and expedite as needed.
Provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
Perform other duties as required.
Take reasonable care for the safety and health of yourself and others.
Report workplace hazards, injuries, or illnesses immediately.
Qualifications
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
High School Diploma or General Education Degree (GED) and additional post-secondary training or education.
Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience.
Demonstrated competence in the use of computers and software applications.
Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
Ability to effectively present information in one-on-one and small group situations.
Willingness and ability to be on call as needed to provide 24-hour service to customers.
Willingness and ability to travel within and outside the branch service area, with occasional overnight stays.
Valid Driver’s license with the ability to meet the MRC Global vehicle policy.
Additional Qualifications
Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Sales & Service Representative • Texas, US, JR107661
Remote Position/Work from Home.GIA Legacy Planning is a dynamic and client-focused insurance agency.We specialize in providing personalized insurance solutions to protect families and businesses.Ou... Show more
Are you prepared to elevate your sales career?.Our company is thriving, celebrated as a Top Company Culture for two consecutive years and endorsed by Forbes.We've maintained a consistent presence o... Show more
Job DescriptionAs a Telephone Sales Representative you will sell high value products, such as appliance maintenance agreements, to customers of Sears and other clients.If you bring the influencing ... Show more
SV Academy is a mission-driven career accelerator focused on empowering early-career talent to thrive in tech sales and customer success roles.Through an instructor-led bootcamp and paid residency,... Show more
This job is with Ferguson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Since 1953, Fer... Show more
We are seeking a motivated and persuasive Sales Consultant to join our closing team at Lytegen.In this role, you will meet with qualified homeowners in person to guide them through our cl... Show more
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more t... Show more
Recognized as a top place to work (.Philly Top 100 company…a multi-year Inc 5000 award winner)…and an A+ BBB rating, ReminderMedia is a leading marketing services provider that has helped over 100K... Show more
We believe that public education creates freedom, and that access to that education starts with a safe and reliable ride to school.That’s why we built BusRight, a technology platform trusted by hun... Show more
This job is with Ferguson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Since 1953, Fer... Show more
Remote Salesperson – Tech Services.We are looking for a motivated and results-driven Remote Salesperson to join our growing tech services team.In this role, you will be responsible for finding new ... Show more
ABOUT USDog Academy --Dog Academy is an online dog training site.Our goal is to 'train the trainer'.We assist clients throughout training, even aligning them with a one-on-one trainer to further th... Show more
Whip Around was born in 2016, originally to help freight companies in New Zealand tackle their paper-based compliance burden.It was whilst working for some of the globe’s largest freight companies,... Show more
F135 Global Operations Center (On-Site).Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engines unlike any the world has ever seen.And becau... Show more
Globe Life AO stands as a trailblazing and inventive company, leading the way in its industry.Our commitment to excellence and passion for delivering unparalleled value to our customers drives our ... Show more
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale tran... Show more
F135 Global Operations Center (On-Site).Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engines unlike any the world has ever seen.And becau... Show more
Who We Are: NOBLE supports the Nation's readiness with a team strategically located worldwide, 150+ contract vehicles, and millions of products.NOBLE offers the best-in-class products, services, tr... Show more
Have you ever wanted to start your own business and be your own boss? Farmers Insurance is looking for a Hardworking, Outgoing, Fun, Entrepreneurial minded candidate to join our team.Anyone of any ... Show more
This territory covers College Station, TX - Bryan, TX - Huntsville, TX - Lufkin, TX.Every day, thousands of car shoppers turn to Autotrader and Kelley Blue Book to decide what to buy and where to b... Show more
