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Customer Service Agent
Customer Service AgentHang Ten Boiler • Alameda, CA, US
Customer Service Agent

Customer Service Agent

Hang Ten Boiler • Alameda, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can’t wait to get started!

Compensation:

$17.50 hourly


Responsibilities:
  • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Identify common customer issues and bring them to the attention of the team
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed

Qualifications:
  • Excellent active listening, interpersonal, and communication skills
  • Experience working in a customer-oriented atmosphere
  • Must have graduated high school, received a G.E.D. or equivalent

About Company

Love food? Love people? Looking for a fun, friendly work environment in a company that values and respects its employees? Hang Ten Boiler would love to meet you!

OUR TEAM

We are currently seeking people to join our growing ohana… Hang Ten-ers are a family of caring, personable, positive, ambitious, engaged, driven, multitasking, motivated, professional, community-minded team players who want to be a part of a supportive and thriving work environment.

We offer delicious, fast-casual Hawaiian/Cajun fusion food. With deep roots in the Bay Area, we treasure our community of customers and employees.

PERKS!

  • Free meals
  • Paid weekly
  • Benefits
  • 401(k)
  • Growth opportunities
  • Available Positions:
  • All front-of-house and customer service positions (full & part-time)
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Customer Service Agent • Alameda, CA, US

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