Role: Sales Product Manager
Duration: 6+Months
Location: San Francisco, CA
Job Title: Product Manager, Sales Platform
Notes:
The Manager is open to hire in LA-CA, San Jose-CA, San Francisco-CA & Lehi-UT. This is a hybrid role and the candidate will be required to go onsite twice a week.
Description:
The Product Manager, Sales Platform role will drive the prioritization, planning, and delivery of business solutions within Client, while also supporting the day-to-day operations of the CRM. The candidate is passionate about the Sales process, technical capabilities of CRM and CPQ systems, and the people that use them! This individual will work with internal stakeholders across Sales, Operations, Marketing, and Partner Programs to resolve day-to-day issues and prioritize critical business requirements in support of the Lead to Quote technology roadmap.
What You ll Do
Partner with business stakeholders to understand their business initiatives and problems
Partner with developers to implement solutions for business needs and issues
Define Client requirements for agreed upon business solutions
Communicate and align with internal partners on plans and launches
Partner with other teams that own and manage integrated systems
Support the day-to-day operations of multiple CRMs and resolve reported issues
Analyze internal customer feedback, reported issues, product performance, and recommend potential solutions based on analysis
Skills
Must Have
3-5 years of experience administering Client (or other CRMs)
Experience and knowledge within the Lead to Quote process, Sales Operations, and integration of enterprise systems with CRMs
Self-starter that thrives in the face of challenges
Proven track record to operate effectively with general mentorship on new projects
Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as communicate effectively to individual contributors, management, and executive leadership
Experience presenting and advocating programs to internal partners and users
Strong communications skills, with the distinctive ability to empower and influence people without authority or a direct reporting relationship
Excellent negotiation, conflict management, and resolution skills you respectfully facilitate teams to the successful mitigation of issues
Nice to Have
Experience with industry leading sales tools (ex. Outreach, Chorus, ZoomInfo, etc.)
Experience with Adobe Marketing Products (Marketo, Adobe Journey Optimizer, RTCDP).
Experience with the Market to Lead sales cycle and process.
Experience with Microsoft Copilot for Sales
Experience with WalkMe enablement tools
Education
The following certifications are desirable but not required:
Client Administrator Certification
Scrum Product Owner Certification
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