Night Auditor
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Night Auditor Job Duties: Welcome guests in a warm and friendly manner overnight.Asc... Show more
Front Desk Agent/ Night AuditComfort Inn and Suites Albuquerque North • Albuquerque, NM, USA
Front Desk Agent/ Night Audit
Comfort Inn and Suites Albuquerque North • Albuquerque, NM, USA
30+ days ago
Salary
$13.00 hourly
Job type
- Full-time
- Part-time
- Quick Apply
Job description
We are looking for someone to work audit from 11pm-7am Thursday-Sunday, & part time from 7a-3p & 3p-11p.
Position Summary: A front desk agent checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include but are not limited to: distributing room keys, verifying customers' hotel registration information, and process room payments and deposits during their stay.
Shifts Available: Full Time / Part Time, 7a-3p, 3p-11p, 11p-7a
PLEASE FILL OUT QUESTIONS IN ORDER TO BE CONSIDERED FOR POSITION
Front Desk Clerk duties and responsibilities:
- Taking, cancelling, and changing room reservation requests
- Investigating and resolving customer complaints or questions
- Processing guest departures including calculating changes and receiving payments
- Answering telephone calls and relaying messages
- Maintaining an inventory of reservations, vacancies, and room assignments
- Answering inquires about the hotel and its services through the telephone, email, or in person
- Handling wake-up calls and a myriad of other guest requests
- Strong written and verbal communication skills
- Good time management skills and ability to multitask
- Excellent organizational skills and attention to detail
- Ability to creatively solve problems
- Maintaining a well-groomed and professional appearance
- Flexibility to work in a fast-paced environment
- Bi-lingual a plus
Compensation: Depending on Experience
Typically Start at $13.50 - $14.50 with raise after 90 days -
Job Types: Part-time, Full-time
Salary: From $13.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8-hour shift
- Day shift
- Holidays
- Night shift
- On call
- Overtime
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
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Front Desk Agent/ Night Audit • Albuquerque, NM, USA
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