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QAI Laboratories
OPERATIONS MANAGER - RANQAI Laboratories • Rancho Cucamonga, CA, US
OPERATIONS MANAGER - RAN

OPERATIONS MANAGER - RAN

QAI Laboratories • Rancho Cucamonga, CA, US
30+ days ago
Salary
$110,000.00–$130,000.00 yearly
Job type
  • Full-time
Job description

DUTIES:

Under direction from the Vice President of Operations:
  • Provides overall leadership to the branch location
  • Is QAI’s designee for making local decisions on testing and operations.
  • Acts as the local deputy for the Technical Manager or the Director of Engineering.
  • Responsible for ensuring the location follows all QAI’s policies and work procedures, such as purchasing policy and revenue recognition policy
  • Ensures Quality Management System and accreditation requirements are followed.
  • Assists in matters of QAI’s accreditation and resolution of CARs
  • Responsible for location / division meeting QAI customer service expectations
  • Responsible for location / division meeting QAI budget goals
  • Responsible for local supervision of testing activities and efficiency of work performed.
  • Has local responsibility for Document Control.
  • Recommends local hiring and training of staff. Screens applicants and makes recommendations on hiring.
  • Maintains local training records.
  • Responsible for carrying out local technical staff training programs.
  • Assigns work and monitors staff.
  • Approves invoices, bills and other expenditures per QAI’s purchasing policy.
  • Recommends capital equipment, accreditation scope expansions, and business opportunities
  • Ensures location / division follows all safety and employment regulations
  • Has overall local responsibility for maintaining proficiency in testing standards, for areas in the QAI scope of accredited testing, as defined in the IAS Policy on Proficiency Testing for Laboratories.
  • Scope of technical authority shall be limited by the level of authorization as shown in QSF 22.3-5, Authorization Matrix.
  • Provides technical assistance to sales.
  • Supervises to ensure assigned projects are completed as scheduled and as cost-effectively as possible.
  • Ensure operation provides support for sales and marketing initiatives, as needed
  • Other duties as may be assigned by their manager on occasion

QUALIFICATIONS: The successful candidate will, as a minimum, have:

  • Bachelor’s Degree in a relevant technical field, or equivalent work experience
  • 10+ years’ experience in a management or supervisory role. Ability to manage a team autonomously and uphold company values and integrity.
  • 10+ years’ experience working in a relevant testing field
  • Demonstrated history managing diverse teams
  • Demonstrated history of effective problem solving, planning and decision-making skills
  • Experience managing a P&L
  • Should have a sound background in quality management and quality standards such as ISO/IEC 17025 and ISO/IEC 17020 or equivalent.
  • Experience creating strategic plans and supporting business development
  • Excellent written/oral communication skills.
  • Advanced knowledge of MS Word, Excel, and PowerPoint.
  • Ability to work in a fast-paced environment

The following additional skills are preferred :

  • Experience working in an ISO 17025 accredit testing lab
  • Knowledge of USA and international building product and/or electrical products standards and codes
  • Registration or ability for registration as a Professional Engineer (P.E.) is useful but not mandatory
  • Understanding of certification (ISO 17065) and inspection (ISO 17020) accreditation requirements

Key Technical Competence:

  • Sound knowledge of the testing requirements and capabilities of the areas under supervision.
  • Sound knowledge of the business requirements of the areas under supervision.
  • Able to identify resource requirements and communicate those requirements throughout the organization.
  • Able to communicate business and technical requirements to others under supervision.
  • Applies sound judgment to business and technical situations.
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OPERATIONS MANAGER - RAN • Rancho Cucamonga, CA, US

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