Claims Technical Specialist
Join our dynamic team as a Claims Technical Specialist! In this role, you will be the cornerstone of our customer service experience, providing accurate and timely assessments of vehicle damage and coordinating the claims process. Your expertise in auto body repair estimates, insurance policies, and claims procedures will be crucial in guiding our clients through post-accident recovery. Ideal candidates will have a strong background in automotive repair, excellent communication skills, and a commitment to delivering exceptional service. If you're looking to advance your career in a fast-paced environment where your work makes a real impact, apply today!
What You’ll Do
• Accurately assess vehicle damage and create detailed estimates for repair.
• Conducts field audits, containing inspections, as needed.
• Write estimates and supplements from photos and strengthens estimating and negotiating skills as well as compliance knowledge.
• Negotiate changes to estimates, supplements, and total loss evaluations, as needed.
• Maintain up-to-date knowledge of the automotive industry and insurance regulations.
• Provide exceptional customer service and support throughout the claims process.
What You’ll Need
• Bachelor’s degree in a related field, or equivalent work experience.
• 4 years of claims or related technical experience.
• Strong understanding of vehicle repair processes and costs.
• Excellent negotiation and communication skills.
• Proficiency with estimate writing software and Microsoft Office Suite.
• Ability to manage multiple tasks and prioritize effectively.
Salary for this position can range from $47892.00 for candidates who are minimally qualified through $59,865.50 for more highly qualified candidates. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Claims Technical Specialist • Springfield, MO, US
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