Maintenance Supervisor (Eastside Communities)

Position Overview

Insite Property Solutions, a boutique full-service property management company, is building a talent pool of skilled Maintenance Supervisors to oversee the physical upkeep and repair of our communities on the Eastside (see our portfolio of communities here), ensuring that all facilities, systems, and grounds are maintained to the highest standards. This role requires strong leadership, technical expertise, and a customer-service mindset to ensure resident satisfaction and protect the property's value. When a position becomes available, we'll reach out if an opening aligns with your experience and qualifications.

We're proud to be recognized as the #9 Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.

Responsibilities

• Supervise and direct the daily activities of the maintenance team (team may include maintenance porters and maintenance technicians).
  
• Perform and oversee daily maintenance operations including plumbing, electrical, HVAC, carpentry, painting, and appliance repair.
• Manage and execute preventative maintenance schedules to minimalize downtime and extend equipment and property life.
• Conduct regular inspections of apartments, common areas, and building systems to ensure safety, functionality, and cleanliness. Report deficiencies to Community Director and take appropriate action.
• Coordinate with vendors and contractors, reviewing work for quality and cost-effectiveness.
• Manage inventory of tools, equipment, and supplies, ensuring cost control and availability.
• Manage capital improvement projects.
• Ensure compliance with safety regulations, company policies, and industry best practices.
• Manage residents' work order requests in a timely and professional manner. Communicate effectively on status and maintain status records in YARDI.
• Perform unit turns including but not limited to: servicing appliances, plumbing and electrical, replace old or faulty parts, re-key locks, replace burnt out light bulbs, and interior painting.
• Consistently maintain a professional, courteous attitude when dealing with residents and coworkers.
• Ensure that the property is compliant with OSHA standards.
• Respond promptly to emergency maintenance requests and participate in on-call rotation schedules.

Qualifications

• Minimum of 3 years maintenance experience in property management or related industry, with residential/multifamily experience preferred
• 1 year supervisory experience preferred
• Excellent time management, problem solving, and interpersonal skills
• Must be able to perform the physical demands of the job with or without reasonable accommodations
• Must be a reliable, motivated, organized professional
• Must be a self-starter who can multitask and achieve high-quality results under tight deadlines and changing work priorities
• Willingness to travel throughout portfolio at times
• Must have access to immediate and reliable transportation for after hours on call emergencies or transporting materials between communities.
• Must have a working knowledge of Microsoft Office Suite
• Ability to communicate effectively, both verbally and in writing, and work professionally with residents, coworkers, and supervisors
• 4-year degree or related coursework preferred; high school diploma or equivalent required

Compensation

• Pay Range: $29.00 - $37.00 per hour (new hire starting range: new hires typically start between $29.00-$34.00 per hour). The placement within the range is based on factors such as prior property management experience, size of property/team, education/training, and work performance.
• Bonus Potential: Quarterly bonus potential of 3.75% (total of 15% annually)
• Retention bonus

90-Day Introductory Period

We use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. At the end of the introductory period, we evaluate progress and fit to determine next steps.

Benefits

• Medical, dental, and vision insurance provided
• Health Savings Account with monthly employer contributions
• Employer paid life insurance and long-term disability insurance
• Accrues Paid Time Off (PTO) each pay period for a total of 160 hours per year
• Parental Leave
• 11 paid corporate holidays
• 401(k) with employer matching
• Employee assistance program
• Wellness Program with wellness allowance
• Rental discounts
• Training & career development
• Referral program
• Cell phone allowance

Physical Requirements and Working Conditions

• Ability to lift and move items up to 50 lbs; heavier items may require team assistance or equipment
• Comfortable performing tasks that involve standing, walking, bending, kneeling, climbing ladders, and working in tight spaces
• Ability to work in varied weather conditions (heat, cold, rain, snow)
• Comfortable using hand and power tools safely
• Exposure to noise, dust, cleaning chemicals, and occasional heights during maintenance work

We provide training, tools, and reasonable accommodations to support your success in this role.

Schedule

• 8 Hour Shift
• Schedule dependent on community. Days off are subject to change based on business needs, but will consistently be 2 consecutive days off.
• Rotating after-hours on call schedule to respond to emergencies or urgent time-sensitive maintenance tasks at the communities in our portfolio

Work Location

• In-person at assigned community
  

Insite Property Solutions is an Equal Opportunity Employer.

All team members are expected to align with and contribute to Insite's values, policies and ethical standards as stated in Insite's Employee Handbook.