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Nicklaus Children’s Health System
Unit Coordinator- Emergency Department (Full Time, Night shift)Nicklaus Children’s Health System • Miami, Florida
Unit Coordinator- Emergency Department (Full Time, Night shift)

Unit Coordinator- Emergency Department (Full Time, Night shift)

Nicklaus Children’s Health System • Miami, Florida
30+ days ago
Job type
  • Full-time
Job description
Description

Job Summary


Welcomes patients and families and performs general computer, receptionist, and clerical duties in a Nursing unit. Provides excellent customer service, supports the nursing leaders and staff. Â Assist patients and families. Works under the supervision of the RN Charge Nurse/Clinical Coordinator. Supports and upholds the Patients' Bill of rights.

Job Specific Duties

  • Promptly answers patient calls, transfers calls, and obtains information to effectively resolve an issue or request.Â
  • Greets and welcomes patients, families, parents, and visitors to the nursing unit. Provides administrative support and assists the medical and clinical teams with requests and tasks. Â
  • Makes sure every guest experience is positive and lasting. Provides the guest with a “Welcome Packet” and assists the clinical team to support the guests to become oriented to their patient care area and their room.Â
  • Identifies and assesses guests†needs when appropriate. Â
  • Maintains the nursing station organized.Â
  • Maintains an appropriate inventory and orders supplies when needed.Â
  • Maintains non-electronic patient medical records for code blue and trauma documentation. Â
  • Scans consents and calls all consults. Â
  • Requests and follows up on servicing of non-functioning equipment.Â
  • Responsible for ensuring all mobile computers are charged and functioning every night.Â
  • Maintains accuracy of patient placement and nursing assignments in electronic applications and unit spreadsheets.Â
Qualifications

Minimum Job Requirements

  • 1-3 years of clerical or customer service experience

Knowledge, Skills, and Abilities

  • High school education or equivalent preferred.
  • Fluent in Spanish preferred.
  • Graduate of a Unit Secretarial course or medical terminology course preferred.
  • Previous experience as a Secretary or Administrative Assistant preferred.
  • Previous healthcare experience preferred.
  • Ability to manage multiple priorities.
  • Strong time management skills.
  • Effective verbal and written communication.
  • Strong customer service skills.
  • Computer literate and knowledge of printers.
  • Strong problem solving, critical thinking, and conflict resolution skills.
  • Ability to learn appropriate software applications.
  • Works effectively in a collaborative environment.


Job : Clerical/Administrative

Primary Location : Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus

Department : EMERGENCY ROOM NURSING-2100-670600

Job Status
:Full Time
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Unit Coordinator- Emergency Department (Full Time, Night shift) • Miami, Florida

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