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Pacifica Continental
Education and Technology Instructor - USAPacifica Continental • Fort Lauderdale, FL, US
Education and Technology Instructor - USA

Education and Technology Instructor - USA

Pacifica Continental • Fort Lauderdale, FL, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Department:

  • Research and Innovation Directory (DPI) Area: Biopulp Education and Technology Location: USA (based on Brazil unit structure) Reports to: Biopulp Education and Refining - Functional Manager Last Updated: April 29, 2025 Position Summary Conduct internal and external structured training programs on eucalyptus and its applications, fiber refining, and fiber properties (based on regional or customer-specific needs).
  • Perform audits of refining/paper production lines to identify technical opportunities for biopulp.
  • Lead customer site visits and technical engagements.
  • Support technical trials and furnish optimization toward biopulp maximization in blends based on lab data, pilot trials, and modeling.
  • Demonstrate biopulp's performance versus other fibers.
  • Create and deliver region-specific technical education content.
  • Translate customer needs into actionable insights for product, service, and process R&D.
  • Main Responsibilities Strategic Responsibilities Build strong relationships with customers and internal leaders to identify new business and innovation opportunities.
  • Communicate long-term customers’ needs clearly to internal teams to support product, service, and process innovation.
  • Technical Responsibilities Provide Level 2 technical support, especially for new products, applications, and complex customer challenges.
  • Execute testing, application trials, and pilot projects for new SKUs with strategic clients.
  • Ensure execution of customer-involved innovation projects across internal departments.
  • Customer Experience Responsibilities Design and implement customized technical experiences for clients, during on-site visits or workshops.
  • Maintain structured procedures to track and enhance customer journey.
  • Ensure consistency in communication and data sharing across internal and external stakeholders.
  • Project and Team Skills Execute a portfolio of customer-centric technical projects.
  • Demonstrate analytical thinking, accountability, and proactive leadership in complex, fast-moving environments.
  • Document and share technical learnings, fostering knowledge management and best practices across the Education and Refining team.
  • Education Bachelor’s degree in Chemical Engineering, Process Engineering, or Pulp and Paper Engineering.
  • Postgraduate qualifications in Project Management, Business Administration, or related technical fields is a plus.
  • Fluent in English; additional languages (especially Portuguese and German) are an advantage.
  • Mandatory Requirements Minimum 5 years of experience in refining or paper manufacturing (process, operations, R&D, engineering, or quality).
  • Strong knowledge of the Pulp and Paper industry.
  • Background in Chemistry or Engineering.
  • Fluent in English (written and spoken).
  • Willingness to travel up to 50% within the USA and occasionally to EMEA and Brazil.
  • Desirable Qualifications Experience in customer-facing roles, especially in technical sales or technical services.
  • Experience in refining system dimensioning.
  • Strong negotiation and communication skills.
  • Familiarity with innovation projects and cross-functional collaboration.
  • Proficiency in data analysis tools or process simulation software is a plus.
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Education and Technology Instructor - USA • Fort Lauderdale, FL, US

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