Manager, Construction Claims

Description

Company Description

The Vertex Companies, LLC (VERTEX) is a $180M global consulting firm that integrates strategic advisory, project management, and dispute resolution services for organizations facing complex challenges in a world of risk. We embody our core values of embracing lifelong learning, operating with urgency, maximizing value, and driving collaboration to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do and deliver meaningful impact.

Job Description

The Manager, Construction Claims will assist their assigned Director with leading and managing assigned resources in support of achieving the defined overall practice area/ practice division strategy, and in meeting or exceeding defined financial performance and revenue generation targets. The Manager, Construction Claims is responsible for project management, people leadership, oversight of production of work product, and appropriate levels of communication with client contacts as assigned or requested. The Manager, Construction Claims will support the success of their entire assigned practice area/practice division as the highest priority, regardless of any assigned subpractice area focus, or specific client engagement or relationship. The Manager, Construction Claims will lead and manage assigned assets in a manner that models the Company’s core values and inspires and encourages goal achievement through empowerment, learning, and creativity among the team.

Core Responsibilities

Business Development, Leadership, Management

• Responsible for supporting assigned Director in meeting or exceeding the defined annual budget for the entire practice area/practice division (including proactive management of assigned resources to meet or exceed defined utilization targets, oversight of execution of profitable engagement work streams, and communication with clients as assigned or requested)
• Responsible for managing and leading the execution of any new accounts and supporting the retaining and expansion of existing engagements to achieve sales goals
• Effectively delegate assignments to assigned direct reports, instruct and monitor progress, and ensure work product is consistently high quality
• Support Director in proactive monitoring of all relevant data such as utilization, Accounts Receivable, discretionary spending, etc.
• Meet or exceed defined individual average utilization goals (and incorporating consideration of individual revenue targets) as set forth by company leadership
• Directly manage, mentor and develop a team of assigned direct reports in a “lead by example” manner, with emphasis on creating a team and culture that is empowered to execute
• Responsible for learning business development methodology and for being proactive in supporting assigned Director with drafts of relevant work documents (reports, presentations) or client communications
• Lead team of assigned staff members to establish and drive towards defined objectives and key results (OKRs).
• Travel as necessary to support client, employee, and leadership needs.
• Establish quality control of service delivery, maintaining an excellent reputation of quality
• Lead and manage in a manner that assists with rapid identification and escalation to Director of any client, team member or operational challenges

Operations

• Detailed analysis of data and documentation, such as: construction drawings, schedules, submittals and shop drawings, daily reports, weather data, cost reports, and more, to determine trends and key findings.
• Preparation of forensic schedule analysis utilizing various methods, such as As-Planned vs. As-Built and Windows Analyses.
• Labor productivity evaluations.
• Calculation of delay damages, calculation of lost profit / income, and assessment of consequential damages.
• Review and verify construction costs and cost reasonableness.
• Develop, update, and maintain project schedules in Primavera P6.
• Perform reviews of baseline and periodic schedule updates for quality, compliance with specifications and overall reasonableness.
• Prepare and /or assist with the preparation of expert reports, expert testimony and exhibits for trial or settlement negotiations, and provide client support during litigation, arbitration or mediation.

Qualifications & Competencies

• Bachelor's degree and 5 years of related experience, a Master's degree and 3 years of related experience, or 8 years of related experience and no degree, and 3 years of supervisory experience.

Knowledge & Skills

• Prior experience as consultant working on damages and investigative work in support of contractual disputes, delay claims, and litigation.
• Proficient in interpreting construction drawings, specifications, and contract documents.
• Ability to work in a consultant setting and track time and monitor activities against a budget.
• Must be able to perform complex tasks and handle multiple priorities.
• Excellent verbal and written communication skills, including technical report writing.
• Proficient with standard software packages (word processing, spreadsheets, Adobe).
• Proficient with scheduling software, such as Primavera P6 and Microsoft Project.

Additional Information

At VERTEX, we invest in top talent with a highly competitive total compensation package designed to reward performance and support long-term success. Total compensation includes a base salary and a performance-based discretionary bonus program. Our comprehensive benefits package offers multiple healthcare and dental plan options, as well as company-paid Life Insurance, Short-Term Disability, and Long-Term Disability coverage—ensuring peace of mind for you and your family.

We offer a 401(k) plan with immediate matching and full vesting, empowering employees to build financial security from day one. Additional benefits include Flexible Spending Accounts, a robust Employee Assistance Program, and a suite of exclusive perks that enhance everyday life.

At The Vertex Companies, our salary ranges are intentionally designed to support meaningful career growth over time. These ranges allow employees to develop, expand their impact, and increase their earnings as they progress within their job level. A new hire’s starting compensation is determined by their experience, geographical location, scope of the role at the time of hire, and Company affordability. Our ranges are structured to reward growth and performance, ensuring there is room for advancement and long-term opportunity.

The salary ranges for this role are as follows:
$78,000 - $186,000 USD annually (Geographical Tier A - Sample Locations: Irvine CA, Middlesex NJ, Tacoma WA, Boston, Alexandria)

Time away matters—so we provide a generous paid time off program, including vacation, sick time, and paid holidays (with prorated options for eligible part-time employees).

At VERTEX, growth never stops. Our signature “Lifetime of Learning” program offers tuition reimbursement and personalized support for employees pursuing advanced education—helping you sharpen your skills and accelerate your career.

Notice to Third Party Agencies:

Please note that The Vertex Companies employs a fully staffed recruiting team. We do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.