Talent.com
Micro Electronics
RETAIL COMPUTER TECHNICIANMicro Electronics • Chicago, IL, US
RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

Micro Electronics • Chicago, IL, US
30+ days ago
Salary
$17.00 hourly
Job type
  • Full-time
Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $16.20/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

You’ll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.

MAJOR RESPONSIBILITIES

  • Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
  • Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
  • Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
  • Assemble custom computers sold by our expert build-your-own (BYO) sales team
  • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
  • Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
  • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
  • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
  • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Flexible Schedules & Excellent Pay
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with company match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Create a job alert for this search

RETAIL COMPUTER TECHNICIAN • Chicago, IL, US

Similar jobs

Internet Technician

AstoundChicago, IL, US
Full-time

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.We also keep businesses connected wi... Show more

 • Promoted

Technical Architect

Rogers Enterprises Inc. (Rogers & Hollands | Ashcroft & Oak)Matteson, IL, United States
Full-time

Midwest with recent expansion into the southeastern region.Founded in 1910, this family‑owned company operates under the names Rogers & Hollands Jewelers and Ashcroft & Oak Jewelers.Our reputation ... Show more

 • Promoted

Traveling Amusement Technician

Amuze ProductsChicago, IL, US
Full-time

Bar Partners is a national leader in vending and amusement solutions for bars, nightclubs, theaters, arenas, and family entertainment centers.We deliver industry-leading equipment, responsive servi... Show more

Main Tech II - Refrigeration & Kitchen Tech

Wind Creek ChicagoEast Hazel Crest, IL, US
$24.65 hourly
Full-time

The Maintenance Technician II – Refrigeration & Kitchen tech performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment, and utility systems.Ma... Show more

B-Level Technician

Exacta Land Surveyors LLCLansing, IL, US
Full-time

Exacta provides services in Ohio, Illinois, Maryland, Virginia, Florida, and Texas.Services include all types of residential, commercial, construction and ALTA/NSPS surveys with a commitment of acc... Show more

 • Promoted

Senior Desktop Support Technician

Insight Health SystemsChicago, IL, United States
Full-time

Senior Desktop Support Technician.Insight Health Systems is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team at Insight Hospital and Medical Center i... Show more

 • Promoted

Retail Merchandiser

TouchPoint360Chicago, IL, United States
Full-time

Traveling Merchandiser/Installer.Do you enjoy seeing the result of your hard work? TouchPoint360 brings over 50 years' experience helping leading organizations create stunning in-store experiences ... Show more

 • Promoted

Patient Care Technician (PCT)

WellNow Urgent CareOak Park, IL, United States
Full-time

WellNow Urgent Care Job Opportunity.WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues.We offer competitive sala... Show more

 • Promoted

Inventory Technician II

Canon U.S.A., Inc.Chicago, IL, US
Full-time

Position Type (Portal Searching).The Inventory Technician II processes requests, pulling, and delivering of stock items to ordering departments.Also responsible for receiving and delivering special... Show more

 • Promoted

Drive with DoorDash - Receive 100% of Customer Tips

DoorDashHighland Park, IL, United States

Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ... Show more

 • Promoted

LINEN DISTRIBUTION TECHNICIAN (FULL TIME)

Compass GroupChicago, IL, United States
Full-time +1

We are hiring immediately for full time LINEN DISTRIBUTION TECHNICIAN positions.Location: Lurie Children's Hospital - 225 East Chicago Avenue, Chicago, IL 60611.Note: online applications accepted o... Show more

 • Promoted

Electronic Technician II - 2nd Shift - Up to $49/hr. (Eligible for Overtime)

Atkore InternationalHarvey, IL, US
Full-time

Electronic Technician II - 2nd Shift - Up to $49/hr.Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focus... Show more

 • Promoted

Technician II

Givaudan FragrancesBedford Park, IL, US
Full-time

Join us and celebrate the beauty of human experience.Create for happier, healthier lives, with love for nature.Together, with our customers, we deliver food innovations, craft inspired fragrances a... Show more

 • Promoted

Maintenance Technician

Packaging Corporation of AmericaBedford Park, IL, US
Full-time

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.Our corrugated packaging business seeks to be the leader in helping our customers - large and smal... Show more

 • Promoted

Pharmacy Technician

Jewel OscoNiles, IL, United States
Full-time +1

Click here to see - A Day in the Life - Pharmacy Technician A Day in the Life:As a Pharmacy Technician, you have the opportunity to be a part of something bigger.You will be a member of a team supp... Show more

 • Promoted

Senior Desktop Support Technician

Insight Hospital and Medical CenterChicago, IL, United States
Full-time

Insight Hospital and Medical Center Chicago,.Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville ar... Show more

 • Promoted

Technical Architect (Pre-Sales) - All Levels

salesforce.com, inc.Chicago, IL, United States
Full-time

Technical Architect (Pre-Sales) - All Levels.To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Sales... Show more

 • Promoted

Technician-Advanced

S&C Electric CompanyChicago, IL, US
Full-time

As an S&C Electric team member, you'll work on projects that have real-world impact.You'll help transform the grid for resilient and reliable power worldwide.S&C has more than a 100-year history of... Show more

 • Promoted

Lead Appliance Repair Technician

Mr. ApplianceChicago, IL, US
$26.00 hourly
Full-time

Job Announcement: Lead Appliance Repair Technician.Do you get excited by the challenge of figuring out how things work? Do you love troubleshooting and fixing what’s broken? Would you like to play ... Show more

ATE - Technician Support Specialist (Remote)

Automotive Technology ExpertsChicago, IL, United States
Remote
Full-time

Champions Do MoreAt Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services.We service hundreds of cust... Show more